Passive Network Infrastructure Lead Technician (m/f/d)

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Your role at a glance

This role will be responsible for the delivery delivery for DC&CC in Germany as well as coordination, planning and undertaking client works for Frankfurt am Main, Berlin and potential other regions.

As part of this growing team there will be a key focus to reduce outsource spend and lead-times through bringing client work inhouse through identification and training of PCI team.

What you will do

• Responsible for capturing, planning and execution of client and internal works including passive and ICT, identifying, and growing client works, reducing outsource spend
• Pre and post RFO audit and sign-off of passive infrastructure (owned and third party)
• Local co-ordination and focus of DC&CC services
• Capture and coordinate client connectivity requirement for Germany
• Overall coordination and completion internal and client works on-time, budget and quality
• Work with DCS central team to lead and train local team to update passive assets into FNT, refreshed annually (S/F & FNT)
• Identify time and cost efficiency through insourcing
• Supervise external & internal passive works, in line with change process
• Identify and coordinating training requirement to increase internal and client works
• Plan and carry out internal works insource
• Local and central knowledge base for execution and incident enquiries
• Reducing lead-times and cost for client works
• Managing local stock items to undertake client works
• Working with Service Operations, plan and carry out internal works across local teams
• Plan and undertake QA works
• Identify and plan with PCI and DCS managers capacity upgrades
• Drive connectivity service improvement
• Identify value added services

What we are looking for

• Completed technical studies or training as IT specialist with focus on network connectivity and system integration or comparable qualification
• Experience of managing technical teams
• Experience in the data center or telecommunications environment
• Knowledge in the field of connectivity infrastructure
• A good awareness of existing suppliers of connectivity infrastructure within Germany
• A good knowledge of network protocols in use today
• Familiarity with supply chain management, as well as supplier evaluation and selection
• Motivated and client success driven
• Be able to motivate and drive a team to realize success
• Demonstrable experience of supporting the growth of revenues in networking products