Packet Core Integration Engineer (CMM)

Capgemini Engineering

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

We are seeking a skilled Packet Core Integration Engineer with proven experience in Packet Core (PACO) solutions and Nokia CMM environments. The successful candidate will be responsible for the deployment, integration, testing, migration, software upgrades, and operational support of Packet Core platforms, ensuring successful project delivery and smooth transition into operations.

The role requires strong technical expertise in Packet Core technologies, troubleshooting capabilities, customer interaction, and the ability to work closely with project, care, and support teams throughout the entire solution lifecycle.

Key Responsibilities:

Deployment & Integration

Lead onboarding, deployment, integration, and configuration of Packet Core (PACO) nodes.

Deliver solutions in line with approved LLDs.

Prepare, validate, and execute instantiation templates, deployment activities, and MOPs.

Ensure deployment quality, compliance, and adherence to Nokia best practices.

Testing & Validation

Execute SAT, Functional ATP, and Feature Activation Testing.

Validate service readiness, document results, and maintain project artifacts.

Support customer acceptance activities, issue resolution, and test plan execution.

Troubleshooting & Support

Troubleshoot deployment, integration, and testing issues.

Perform root cause analysis and coordinate resolutions with customers, Care teams, and TPMs.

Manage tickets through JIRA, Salesforce, or similar tools.

Provide post-deployment stabilization and agreed L2 support.

Migration Activities

Support Packet Core migration projects, including planning, execution, rollback preparation, and validation.

Ensure minimal service impact during migration and transition activities.

Software Upgrade Activities

Prepare MOPs and supporting documentation for upgrade projects.

Execute lab testing, contribute to Golden MOPs, and perform PACO software upgrades.

Provide post-upgrade support alongside Care and 4LS teams during critical situations.

Participate in 4-Eye validation processes to ensure quality and compliance.

Documentation & Knowledge Management

Prepare technical documentation, reports, and project artifacts.

Deliver KT sessions to customers and internal teams.

Capture lessons learned and support continuous improvement initiatives.

Ensure compliance with internal processes, JIRA workflows, and operational best practices.

Contribute to PACO node certification development with KMCD and relevant competency organizations.

Handover & Operational Readiness

Support Delivery-to-Care transition activities.

Ensure completion of deployment documentation, operational procedures, and project deliverables for handover.

Work closely with Care teams to ensure service adoption and operational readiness.

YOUR PROFILE

Bachelor’s Degree in Telecommunications, Computer Science, Information Technology, Engineering, or related field.

3-5+ years of experience in telecom integration, deployment, or support.

Proven experience with Packet Core solutions in customer-facing projects.

Experience in software upgrade and migration projects is highly desirable.

Technical Expertise

Strong hands-on experience with:

Packet Core (PACO) solutions

Nokia CMM (Cloud Mobility Manager)

Packet Core deployment and integration activities

Experience with:

Node onboarding and instantiation

Packet Core platform configuration and integration

ATP and Functional Testing

Software upgrades and migration projects

MOP preparation and validation

Technical troubleshooting and fault analysis

Knowledge of:

Linux operating systems

IP networking fundamentals

Virtualized and cloud-native telecom environments

Experience using:

JIRA

Salesforce or similar ticketing platforms

Log, trace, alarm, and system output analysis for troubleshooting

Preferred Experience

Nokia Packet Core portfolio

Cloud-native telecom applications

Kubernetes/OpenShift environments

CI/CD and automation tools

4G EPC and 5G Core Networks

Telecom integration and migration projects in live customer networks

Strong analytical and troubleshooting skills.

Excellent communication and stakeholder management.

Customer-oriented mindset.

Ability to work independently and perform under pressure during critical activities.

Strong teamwork and collaboration skills.

Commitment to knowledge sharing and continuous learning.

Detail-oriented approach to documentation and quality assurance.

WHAT YOU'LL LOVE ABOUT WORKING HERE

Join a multicultural and inclusive team environment.

Enjoy a supportive atmosphere promoting work-life balance.

Engage in exciting national and international projects.

Hybrid work.

Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.

Training and certifications programs.

Health and life insurance.

Referral program with bonuses for talent recommendations.

Great office locations.

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.