Account Manager, Latin America

About the Role

As an Account Manager Latin America, your purpose is to oversee and manage a portfolio of high-value clients. You will build deep relationships, understand their business needs, and provide strategic solutions to meet their goals. With your exceptional communication and negotiation skills, you will ensure client satisfaction and revenue growth for the company.

About the Business

At ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. Independent Commodity Intelligence Services | ICIS

About our Team

Are you looking to join a high-performance sales organization? Our sales team is primarily focused on organizing a strategic approach to understand the true value we bring to our customers, expanding and strengthening the breadth and depth of our relationships, ultimately retaining existing revenue and generating new business through upsell and sell of additional products and services in the commodities markets.

Responsibilities

• Building and maintaining lasting relationships with clients through regular communication and meetings.
• Cultivating customer connections by building compelling, lasting relationships by engaging with key decision-makers, fostering trust, and ensuring loyalty
• Understanding customer needs proactively learning and leading with insight to grasp customer workflows, delivering exceptional value
• Enhancing engagement via diverse channels such as phone, email, social media, video, regular onsite visits and monthly travel to specific clients.

Requirements

• Demonstrate success in managing, retaining, and growing revenue, with a sense of accountability for achieving sales results.
• Be inquisitive and unafraid to question the status quo, dedicated to improving customer outcomes.
• Build world-class customer experiences, coupled with excellent communication skills, both verbal and written.
• Be flexible and adaptable to the dynamic market, customer needs, and business landscape. Working effectively under pressure, being available for international travel.
• Having experience in working with CRM systems, Salesforce.com
• Self-motivation, and competitiveness, along with an entrepreneurial spirit for creative problem-solving
• Being fluent in English and advanced in Spanish*This is a Hybrid position in São Paulo, Brasil









We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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