Aftersales Sales Specialist

Malvern Panalytical · Shanghai, China · On site · April 10, 2026

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Posted April 10, 2026 · Read from Malvern Panalytical
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推动负责区域售后服务订单销售与收入增长，达成售后服务销售既定指标； 全权负责售后服务产品的销售工作，业务范畴涵盖售后服务合同、数字化服务、设备升级、软件产品及设备全生命周期捆绑服务等全品类； 与当地服务工程师团队深度协作，助力服务合同续签工作推进，并在客户设备质保期满后，成功促成新的售后服务合同的签订； 统筹管理售后服务销售全流程，从销售线索甄别、客户咨询响应，到报价制定、商务谈判、订单成交及业务交接，实现全链路闭环管理； 参与各类服务营销活动，如邮件营销、客户研讨会等； 配合产品销售同事，提供服务合同报价与方案讲解，在设备销售环节同步提升服务收入。 与客服支持部、技术服务台、数字化部门、市场部、供应中心及产品管理部开展跨部门协同，为客户提供高品质服务体验，持续优化公司服务产品体系与服务能力。 与售后客服及调度团队协作，确保服务合同及时落地执行。

About us - Malvern Panalytical, Micromeritics and SciAps.

Together we are a powerful and highly complementary combination of market leading technologies.

We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.

Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.

We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.

We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.

We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.

Malvern Panalytical, Micromeritics & SciApsYour Partners in Discovery

Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.

Employer
Malvern Panalytical
Location
Shanghai, China · On site