Customer Service Executive

Lyreco Group · Kuala Lumpur, Malaysia · full time · On site · June 30, 2025

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Posted June 30, 2025 · Read from Lyreco Group
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You will be responsible for acquiring new business and achieving the targets set by Lyreco for winning new customers (large corporations) within Malaysia

  • To Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking
  • To responsible fully in prospect tendering process and follow any group guideline in accordance in customer contract signing
  • Oversee implementation of prospects and new wins customer portfolio to ensure customer satisfaction is established.
  • To Qualify prospects against company criteria for ideal customers and sales
  • To Consistently achieve targets agreed with the Management
  • To Establish good professional relationship with the customer, and drive the entire sales cycle from initial customer engagement to closed sales.
  • Draft and deliver proposals according to Lyreco standard in a timely manner
  • To Report on sales activity accurately in timely manner
  • To Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offering
  • Any other reasonable adhoc tasks assigned to you time to time by your management team

Qualification

  • Minimum Diploma/Degree in any field of study
  • Proficient in Microsoft Excel and PowerPoint , Strong analytical skills, Corporate Sales tendering process skills
  • Malaysia valid driving license
  • Good verbal and written English
  • Good negotiation and persuation skills.
  • Minimum 5 years working experience and with 2years in B2B industry or service sales industry handling corporate customer
Employer
Lyreco Group
Location
Kuala Lumpur, Malaysia · On site
Contract
full time