Business Manager, Markets Operations and Controls

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

WHAT YOU'LL BE DOING:

COO Office Support & Governance

• Act as a trusted advisor and right-hand to the COO, supporting day-to-day management of the function
• Drive coordination of priorities, ensuring alignment across teams and delivery against strategic objectives
• Manage governance rhythms
• Track actions, risks, and dependencies to ensure accountability and execution discipline

Executive Reporting & Communications

• In conjunction with the COO, own the production of high-quality executive materials, with clear, concise, and impactful narratives tailored for senior audiences
• Ensure consistency of narrative across all communications, aligned to strategic priorities
• Continuously improve format, content, and storytelling of management information
• Prepare briefing packs, talking points, and agendas
• Key role in building the Markets Operations and Control brand and community, management of engage community, newsletter, and other communication mechanisms.

Financial Management & Oversight

• Support financial planning, budgeting, and forecasting processes for Markets Operations & Controls
• Provide clear insights on financial performance, risks, and opportunities
• Ensure strong cost discipline, notably creating and embedding processes to support functional spend oversight i.e. T&E

Operational Discipline & Business Management

• Establish and maintain cadence of leadership meetings, steercos, and reviews
• Track actions and ensure accountability across leadership team
• Develop and maintain consistency in KPIs, MI, and performance reporting across the function. Drive discipline in management information (MI) and reporting standards
• Support workforce planning, location strategy, and organisational design activities

WHAT YOU'LL BRING:

• Experience in a Business Manager / COO Office / Strategy / Operations role within financial services
• Deep understanding of Markets and/or Operations environments
• Proven ability to produce high-quality executive-level materials and messaging
• Strong financial acumen (budgeting, forecasting, cost management)
• Highly organised with excellent attention to detail and ability to manage multiple priorities
• Exceptional communication and stakeholder management skills
• Strong analytical capability with ability to translate data into insights
• Proactive, trusted, and able to operate with discretion and judgement at senior levels

Role profile:

As part of our Markets Operations and Controls team, you will act as a critical enabler to the COO by driving business performance, governance, and execution discipline across Markets Operations & Controls. The role combines strategic insight, financial management, and operational delivery, ensuring the function operates with clarity, rigour, and alignment to LSEG’s broader objectives.

Operating at pace and with high visibility, the Business Manager is expected to demonstrate ownership, judgement, and influence, supporting senior decision-making and ensuring consistent, high-quality outputs.

Career Stage:

Manager