Deputy Manager, Commercial Sales / Senior Engineer – Systems (Penang)

Role Purpose:

• The Deputy Sales Manager is responsible for developing and securing sales opportunities for Carrier's commercial HVAC solutions, including chillers, chilled water AHUs, and FCUs, within the commercial and industrial market. The role focuses on business development, project specification, tender management, contractor engagement, consultant relationship management, and order conversion. The successful candidate will work closely with consultants, developers, M&E contractors, end users, and internal teams to achieve sales targets and strengthen Carrier's market position.

Role Responsibilities:

• Sales & Business DevelopmentAchieve annual sales and margin targets assigned by management.Identify, develop, and secure new project opportunities within the commercial HVAC market.Build and maintain strong relationships with M&E contractors, consultants, developers, owners, and end users.Develop project pipelines and provide accurate sales forecasts.Monitor market trends, competitor activities, and project developments.
• Consultant & Specification ManagementPromote Carrier solutions to consulting engineers and project stakeholders.Drive specification inclusion for chillers, AHUs, and FCUs.Conduct technical presentations and product briefings.Support consultants in equipment selection and technical evaluations.
• Project & Tender ManagementManage projects from opportunity identification through order closure.Coordinate tender submissions, quotations, and commercial proposals.Develop competitive pricing strategies while protecting profitability.Support contract negotiations and commercial discussions with customers.
• Customer Relationship ManagementServe as a key point of contact for assigned customers and accounts.Understand customer requirements and propose suitable HVAC solutions.Handle customer concerns and coordinate internal support where necessary.Strengthen long-term customer loyalty and market presence.
• Internal CoordinationWork closely with application engineering, service, operations, finance, and management teams.Ensure smooth project handover after order receipt.Support collection activities and monitor customer credit exposure when required

Minimum Requirements:

• Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or equivalent.
• Minimum 5–8 years of sales experience in commercial HVAC, building services, M&E contracting, or related industries.
• Good understanding of commercial HVAC systems and applications.
• Proven track record in project sales and customer relationship management.
• Ability to engage consultants, contractors, developers, and end users.
• Strong presentation and communication skills.
• Self-motivated and capable of working independently.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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