Alpha Portfolio Services, Associate 1

What we value

These skills will help you succeed in this role

• Excellent attention to detail
• Must be responsible and take ownership to the job which is allocated
• Must be organized and able to multi-task often working to tight deadlines.
• Must have demonstrated an ability to handle numerous activities and to prioritize work effectively.
• Must be pro-active and be a problem solver
• Must be highly professional interacting with several departments within the company
• Must be flexible often dealing with ad-hoc queries from clients.
• Must demonstrate an understanding of the risks involved in the processes and reflect this in their approach to work prioritization
• A team player

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

What you will be responsible for

you will

• Provide a high standard of support to both internal or external clients
• Embrace State Street’s “corporate values” and support a work environment reflective of those values
• Effectively communicate with clients, custodians, brokers, managers, and peers within State Street
• Be a strong team player and demonstrate dedication to group and company goals
• Demonstrate professional maturity and effective time management
• Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions
• Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner
• Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s
• Ensure all transactions are processed on a daily basis
• Participate in semi-annual broker review meetings
• Facilitate new market initiatives setup
• Contribute to team initiatives around audit, risk management
• Complete special tasks and projects assigned by the supervisor or manager.
• As State Street services international client there will be expectation to work on Japanese holidays.

Education & Preferred Qualifications

• BS/BA degree preferred.
• Minimum of Associates degree
• Understanding of the Investment Management industry
• Understanding of Investment Manager Operations, particularly around processes and key deliverables
• Proven ability to communicate in a clear, concise and professional manner
• Strong time management skills with the ability to prioritise under pressure
• Good understanding of State Street operations - technical, systems, policies and procedures - is an advantage
• PC skills with an excellent understanding of Microsoft Word, Outlook, and Excel.
• Comfortable in speaking English & Japanese in daily work
• Require Business Japanese / Advanced English

Please upload and submit both English CV and Japanese Rirekisho （履歴書）

Who we are looking for

In this role, you will work with State Street teams from around the globe to support premier investment

management clients. You will have immediate responsibility to oversee all day-to-day transactional

responsibilities in a fast-paced, flexible and exciting environment.

Why this role is important to us

This is a varied position with a senior level of responsibility within the Transaction Management team, within

Middle Office Services. This Transaction Management Officer acts as a Primary contact point for all

internal/external clients. The team is responsible for trade confirmation, trade process, trade settlement, and

reporting of trade instructions from clients. The team is also responsible for processing directed lending

instructions, wire transfers, and trade exceptions. The candidate is require to ensure service delivery to both

internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve

matters to manager for best resolution solution.