Salesforce CRM Technical Architect
Capgemini · Utrecht, Netherlands · On site · September 28, 2026
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Capgemini
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Working hours: 32-40 hours per week
Location: Utrecht
Experience level: Medior / Senior
What you'll be working on as a Salesforce CRM Technical Architect
Are you passionate about designing enterprise-scale CRM solutions that transform customer experiences? As a Salesforce CRM Technical Architect at Blue Harvest, you will lead the architecture, design, and implementation of complex Salesforce ecosystems for leading financial institutions. You will combine deep Salesforce expertise with strategic advisory capabilities, helping clients modernize legacy landscapes, accelerate digital transformation, and unlock business value through Financial Services Cloud, Agentforce, and AI-powered customer engagement solutions.
In this role you will be working on:
Designing scalable, secure, and future-proof Salesforce CRM solutions using Financial Services Cloud and Agentforce capabilities
Leading enterprise-wide Salesforce transformation and legacy-to-Salesforce migration programs, including architecture, data migration, integration, and deployment strategies
Architecting customer-centric Financial Services Cloud solutions using Client 360, Financial Accounts, Relationship Groups, Person Accounts, Action Plans, and Interaction Summaries
Defining integration strategies across enterprise platforms using REST APIs, SOAP services, MuleSoft, Boomi, and other middleware technologies
Providing technical leadership on Apex, Lightning Web Components (LWC), Flows, Platform Events, and Salesforce best practices
Driving AI-enabled customer engagement capabilities through Agentforce and Salesforce AI innovations
Collaborating with business stakeholders, architects, product owners, and delivery teams to align business objectives with technical solutions
Ensuring compliance with regulatory and security requirements including GDPR, KYC, AML, and enterprise governance standards.
Your Profile
You Have:
Extensive experience designing and delivering enterprise Salesforce solutions, including Financial Services Cloud implementations
Proven hands-on experience with Salesforce Agentforce and AI-powered CRM capabilities
Deep knowledge of Salesforce architecture, Apex, Lightning Web Components, Data Cloud, security models, and enterprise integrations
Experience leading large-scale CRM transformation and legacy modernization programs
Strong stakeholder management and consulting skills with the ability to engage both business and technical leadership
You make conscious use of AI tools, critically evaluate their output, and leverage technology to deliver innovative customer experiences
Preferred certifications:
Salesforce Application Architect
Salesforce System Architect
Salesforce AI Specialist
Salesforce Data Cloud Consultant
Financial Services Cloud Accredited Professional
MuleSoft Certification
These criteria provide an indication of the profile we are looking for. If you do not meet every criterion but believe this role is a great fit for you, we warmly encourage you to apply or get in touch with us.
What we Offer
A permanent contract from day one and a competitive salary
26 vacation days, with the option to purchase additional leave days
A lease car, mobility budget, NS Business Card, or reimbursement of travel expenses
Flexible working hours and hybrid working to support your work-life balance
Capgemini contributes to your pension, with the flexibility to make additional personal contributions
Unlimited access to Capgemini's Academy, certifications, digital learning platforms, and the latest AI training programs and tools
Become part of our global Salesforce network and learn from experts around the world
Apply the latest Salesforce, Agentforce, cloud, and AI innovations in client projects
Learn from colleagues and share knowledge within expert Salesforce and Financial Services communities
Work on impactful transformation programs for leading organizations
Your Work Environment
You will join a team of Salesforce developers, architects, consultants, and digital transformation specialists who help organizations maximize the value of their CRM platforms. Together, you will work on challenging Salesforce implementations, modernization initiatives, and AI-powered customer engagement solutions for enterprise clients.
As part of Capgemini's global Salesforce community, you will have access to industry-leading expertise, certifications, innovation programs, and knowledge-sharing networks. This collaborative environment provides excellent opportunities to deepen your technical expertise, grow your career, and help shape the future of Salesforce-driven customer experience solutions.
Meet us at one of our Events
Curious about the culture, way of working, and career opportunities at Capgemini? Join one of our events to meet our colleagues, hear their personal stories, and get an exclusive behind-the-scenes look at life at Capgemini. Visit our events page to explore upcoming events at our Utrecht Leidsche Rijn office.
Recruiter Contact Details
Want to learn more about the role, the team, or the opportunities? Maarten Di Pietro is happy to tell you more.
Recruiter: Maarten Di Pietro
E-mail: maarten.di-pietro@capgemini.com
To ensure the safety and integrity of our organization, a background check is part of the onboarding process.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 420,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
- Employer
- Capgemini
- Location
- Utrecht, Netherlands · On site