Salesforce
Capgemini · Cairo, Egypt · On site · September 23, 2026
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Long Description
Job Description
The Salesforce Consultant at Capgemini is responsible for leading business discussions, gathering and analyzing requirements, designing scalable Salesforce solutions, and ensuring successful delivery aligned with Salesforce best practices. This role partners closely with business stakeholders, technical teams, and end users to maximize business value from the Salesforce platform while delivering high-quality, sustainable solutions.
As part of Capgemini’s global delivery model, the consultant will play a key role in shaping customer-centric solutions across multiple Salesforce clouds and industries.
Key Responsibilities
Engage with business stakeholders to gather, analyze, and document functional and non-functional requirements
Translate business needs into scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce products
Configure Salesforce features including:
Workflows and Flow Builder
Page layouts and Lightning components
Validation rules
Reports and dashboards
Lead discovery workshops, solution design sessions, system demos, and end-user training
Collaborate closely with Salesforce developers to convert functional designs into detailed technical specifications
Participate in User Acceptance Testing (UAT), solution validation, and change management activities
Ensure Salesforce implementations adhere to platform best practices, security standards, and governance models
Support integration activities with third-party systems and assist with data migration efforts
Provide post-go-live support, troubleshooting, continuous improvement, and optimization recommendations
Contribute to solution documentation and knowledge transfer activities
Required Skills & Qualifications
Strong experience as a Salesforce Functional Consultant or Business Analyst
Hands-on experience with Salesforce configuration and declarative tools
Solid understanding of Salesforce data model, security model, and automation tools
Experience working in Agile / Scrum delivery environments
Strong stakeholder management and communication skills
Ability to translate complex business requirements into practical Salesforce solutions
- Employer
- Capgemini
- Location
- Cairo, Egypt · On site