(GSOC) Global Security Operations Centre: Operator
IDEMIA · Bucharest, Romania · On site · September 22, 2026
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
About IDEMIA Secure Transactions
IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.
Purpose
Ensure the protection of IDEMIA sites by safeguarding operations, employees, material assets and IDEMIA information.
Key Missions
Ensure the implementation of policies, processes and governance related to the protection of people, property and information on the sites within its perimeter
Coordinate actions between site security, security service providers and other functions
Monitor and anticipate current and future threats to the entity's interests
Ensure anticipation, prevention and protection of employees and property
Carry out a security/malicious acts risk analysis within his/her area of responsibility, and put in place relevant action plan
Ensure detection and reaction in the fight against malicious acts
Ensure compliance with relevant national and international regulations
Organize regular individual and group awareness-raising sessions on security risks, malicious acts and protective measures
Contribute to incidents management and reporting in compliance with IDEMIA procedures and applicable legislation
Contribute to crisis management carried out within scope
Coordinate certifications/approvals for the site
Establish and maintain partnership and coordination relations with relevant local authorities in charge of security issues, security professionals
Handles some of the activities, under guidance
Profile & Other Information
Soft Skills:
Exemplary customer service skills.
Possess strong communication skills in both the written and verbal format, in all delivery formats (i.e. in person, via radio, via telephone etc.);
Strong self-motivation and the ability to work unsupervised.
To work under pressure and be solid problem-solver.Friendly and professional demeanor.
Excellent communication, organizational and interpersonal skills;
Ability to work calmly under pressure whilst dealing with multiple issuesFamiliarly with ticketing systems, ITIL practices;
Ability to manage multiple tasks and prioritize requests;
Basic knowledge of operating systems and office application;
Understanding of using security applications is an advantage.
Languages: English full professional capacity.French medium.
Experience required:
Previous experience in customer support, data operations, service desk is an advantage.
About IDEMIA Secure Transactions
IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.
- Employer
- IDEMIA
- Location
- Bucharest, Romania · On site