Commercial Lead

H&M Group · Kuala Lumpur, Malaysia · full-time · On site · September 18, 2026

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Posted September 18, 2026 · Read from H&M Group
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WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

  • All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, H&M HOME, & Other Stories, ARKET, Afound.
  • In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

WHAT YOU'LL DO

As a Commercial Lead, you partner with the Commercial Manager to drive and plan the omni-sales commercial agenda, ensuring the alignment and coordination across all commercial functions.

You will:

  • Drive the omni‑sales commercial agenda for your customer group(s), aligning plans with the Commercial Manager
  • Provide input to Quantify Commercial Planning (QCP) and sales plans, including demand planning, pricing, and product strategy across channels
  • Analyze sales and demand forecasts, follow up on performance, and take actions to drive in‑season results
  • Secure strong commercial execution by planning campaigns, product exposure, assortment, and priorities across channels
  • Collaborate closely with cross-functional teams (e.g. Merchandising, Visual Merchandising, Marketing) to align execution and improve performance
  • Conduct store and site follow-ups to gather insights, optimize actions, and share best practices

WHO YOU ARE

We are looking for people who…

  • Have a degree in Business, Economics, or similar (or equivalent experience)
  • Minimum of 3+ years' experience in fashion e-Commerce or retail merchandising role, ideally across both
  • Bring strong experience in merchandising, commercial planning, and/or e‑commerce
  • Have strong analytical skills and understand how to act on sales data and commercial KPIs
  • Are confident in planning, prioritization, and driving actions based on insights

And people who are…

  • Collaborative and communicative, working effectively across functions
  • Commercially driven and results-focused
  • Structured and proactive, able to manage multiple priorities
  • Curious about retail, customer behaviour, and market trends

WHO YOU'LL WORK WITH

You’ll work closely with the Commercial Manager and partner with cross-functional teams and global counterparts to ensure aligned and high-performing commercial execution.

This role will be reporting to the Commercial Manager.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

Due to data policies, we only accept applications through career page.

Employer
H&M Group
Location
Kuala Lumpur, Malaysia · On site
Contract
full-time