Senior Manager, CRM

Stryker · Tokyo, Japan · full time · On site · August 25, 2026

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Posted August 25, 2026 · Read from Stryker
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Work Flexibility: Hybrid or Onsite

Responsibilities（職務内容）

Responsibility and accountability for the development, delivery, implementation reporting of CRM(Salesforce.com) to achieve key business objectives across Japan Commercial

  • Engage with relevant internal stakeholders to implement CRM(Salesforce.com) functionalities to drive the business needs and support the sales strategy
  • Develop tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user
  • Reinforce digital marketing and sales force leveraging CRM(Salesforce.com) functionalities and Ai technologies for entire Japan business
  • Measure the activity of the sales force and monitor their results while also aligned to the needs of relevant stakeholders
  • Contemplate the sales strategy and territory design working with commercial leadership based on activities and market data
  • Adhere, without exception, to Corporate compliance and ethics policies

Requirements（求めるスキル・経験等）

  • Strong leadership capabilities
  • High level of computer literacy and knowledge of business systems, in particular, need to highly experienced CRM(Salesforce.com)
  • Data management skills and experience for delivering the data generated by CRM(Salesforce.com)
  • Power BI / Excel by Power Query/Pivot / SQL data collecting
  • Excellent communication, relationship-building, organizational, and presentation skills
  • Strong oral and written communication skills in Japanese and English to effectively build relationships with stakeholders across the business both at a local and regional/global level
  • English Language Skill （英語力） ビジネスレベルの英語力を有するものを優遇（Fluent in English ）

Travel Percentage: None

Employer
Stryker
Location
Tokyo, Japan · On site
Contract
full time