Associate Manager Technical Services

Stryker · Grecia, Costa Rica · full time · On site · July 02, 2026

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Posted July 02, 2026 · Read from Stryker
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Work Flexibility: Onsite

What You Will Do

  • Lead technical services activities across Metrology, Microbiology, Receiving Inspection, and related laboratory operations to ensure compliance with quality and regulatory requirements.
  • Manage and develop a team of engineers and quality professionals, supporting talent growth, performance management, and organizational scalability.
  • Oversee investigations of complex product and process quality issues using root cause analysis methodologies and corrective and preventive action processes.
  • Provide subject matter expertise in microbiology, sterilization, calibrations, receiving inspection, and quality systems.
  • Monitor quality performance metrics, including defects, yield, scrap, nonconformances, and complaints, and implement improvement actions based on data analysis.
  • Ensure compliance with applicable regulatory and quality standards, including Quality Management System Regulation, ISO 13485, and Medical Device Single Audit Program requirements.
  • Support cross-functional projects, laboratory expansion initiatives, and operational readiness activities while meeting project timelines and deliverables.
  • Serve as the operational backup for the Technical Services leader, ensuring continuity of decision-making, prioritization, and execution across the organization.

Required Qualifications

  • Bachelor’s degree in Engineering or a related technical field.
  • Minimum 7 years of experience in Quality Engineering, Technical Services, Microbiology, Sterilization, Calibrations, Receiving Inspection, or related quality functions within a regulated industry.
  • Minimum 2 years of people leadership experience.
  • Knowledge of Quality Management System Regulation (QMSR), ISO 13485, and Medical Device Single Audit Program (MDSAP) requirements.
  • Experience leading root cause investigations, corrective and preventive actions, and nonconformance management processes.
  • Fluent English proficiency.

Preferred Qualifications

  • Experience in the medical device industry.
  • Experience managing laboratory operations, quality systems, or technical services teams in a manufacturing environment.

Travel Percentage: 20%

Employer
Stryker
Location
Grecia, Costa Rica · On site
Contract
full time