Account Manager Business Information

Coface · Dakar, Senegal · full-time · On site · September 03, 2026

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Posted September 03, 2026 · Read from Coface
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QUALIFICATIONS

  • Minimum Master degree
  • 2 to 3 years of experience in Account manager or Sales
  • Desirable: degree educated in Business and/or Finance related discipline
  • Ability to interact with customers in both French and English

SPECIALIST SKILLS & KNOWLEDGE

  • Proven experience of working in a sales development role, ideally in the Business Information market
  • Proven ability to work in a fast-paced global business
  • Autonomous: able to self-motivate and focus on goals and activities while working on one’s own
  • Ability to work directly with customers and with brokers
  • Sales negotiation and communication skills
  • Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks
  • Prioritisation: determines the importance of each task and allocates time accordingly
  • In depth familiarity and knowledge of various contract structures in order to provide a consultative solution
  • Ability to liaise with hunting team when finding new opportunities into a given account
  • Knowledge of current economic climate and how it affects the market

OBJECTIVES :

  • To take care and develop existing BI customers to meet revenue target and to convert customers into subscription.
  • Takes care of sanity check on BI contracts (usage/contracts/billing
  • Develop interest and awareness on Coface BI offer to secure profitable business for Coface.
  • Ensure proper training for BI users and look for development opportunities within existing accounts
  • Ensure renewal of contracts and upsell, limit attrition rate
  • Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions.
  • To work closely Back Office to ensure contracts are in line with customer needs.
Employer
Coface
Location
Dakar, Senegal · On site
Contract
full-time