Spare Parts Field Analyst

Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!

Competencies

Effective Communication - Effective Communication

Results Oriented - Achieving Results

Results Oriented - Definition of Goals

Teamwork - Team Sense

Effective Communication - Feedback

Results Oriented - Strategic Vision

Emotional Intelligence - Confidence and Serenity

Customer Focus - Serving Customers

Emotional Intelligence - Stress Management

Problem Solving - Critical Thinking

Decision Making - Making Judgments and Decisions

Emotional Intelligence - Objectivity

Entrepreneurship / Proactivity - Initiative

Problem Solving -Solving Problems

Customer Focus - Responding to Needs

Decision Making - Managing Risk

Leading Change - Adaptation to Change

Teamwork - Inspiring and Motivating

Experience

At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position. We are a growing team, join us and live Rurhpumpen!

Job Purpose

The Spare Parts Field Analyst is responsible for maximizing customer uptime and satisfaction by managing end‑to‑end spare parts order fulfillment and pricing processes utilizing modern digital/automation techniques for efficient B2B business, This role partners closely with customers, suppliers, distributors, sales, marketing, and internal parts teams to ensure accurate spare parts lists, competitive pricing, and reliable inventory availability. Support and manage QR (Quick Response) tag deployment for real time business evolution.

The analyst proactively reviews installations, parts lists, and historical data to anticipate customer needs, recover lost opportunities, and minimize operational and inventory costs while supporting strategic aftermarket goals and digitally/automate data for efficiency.

Knowledge

CORE TOPICS - Buyouts Basics

CORE TOPICS - Corrective Action System / Cause Analysis

CORE TOPICS - Financial Instruments: Letter of Credit (LOC) and Performance Guaranties

CORE TOPICS - Freights and Incoterms

CORE TOPICS - Materials

CORE TOPICS - Pump Basics

CORE TOPICS - Communication

CORE TOPICS - Customer Relationship Management

EXECUTION - Critical Path Control

HANDOVER - Order Entry Process

HUMAN RESOURCES - Competencies Model

HUMAN RESOURCES - Diversity Awareness

HUMAN RESOURCES - Feedforward

HUMAN RESOURCES - Performance Management

HUMAN RESOURCES - Training System

MATERIAL TESTING - Hydro

PROJECT DOCUMENTATION - ADEPT Transmittals

PROJECT DOCUMENTATION - Customer Nomenclatures Interpretation

PROJECT DOCUMENTATION - Customer Presentation Binder

PROJECT DOCUMENTATION - Document Delivery Schedule Interpretation

PROJECT DOCUMENTATION - Document Index

PROJECT DOCUMENTATION - Document Types / Contents

PROJECT DOCUMENTATION - Documentation - Timing Plan Tasks (Percentage, Packages, Dates)

PROJECT DOCUMENTATION - Final Databook

PROJECT DOCUMENTATION - Placeholders Creation

PROJECT DOCUMENTATION - RP Document Management

QUOTATION - Commercial Guidelines

QUOTATION - Competitors

QUOTATION - Quoting Processes and Procedures

QUOTATION - Quoting Rules / Manufacturing Strategy

QUOTATION - Quoting Sales Tools

WAREHOUSE MANAGEMENT - Outbound Process to Shop

WAREHOUSE MANAGEMENT - Shipping Process

WAREHOUSE MANAGEMENT - Travelers (Documents) for Part Identification

WAREHOUSE MANAGEMENT - Warehouse Physical Locations