Account Manager - Business Information Services

Coface · București, Romania · full-time · Remote · September 21, 2026

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Posted September 21, 2026 · Read from Coface
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Job Description

  • Increase the value of the services bought by the allocated portfolio of clients according to the company’s targets;
  • Propose and negotiate renewals taking into account the renewal & pricing rules in place;
  • Engage in upsell and cross-sell opportunities to increase the contract value;
  • Engage in specific account management tasks such as welcome visit, periodic visits and calls and renewal/upsell actions, based on the calendar agreed with the team leader;
  • Offer support to customers regarding their contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface);
  • Follow up with clients on actual usage of the services acquired and work with them to improve this indicator;
  • Update the specific CRM applications;
  • Provide reports and information regarding the portfolio managed;
  • Prepare presentations, graphs and analytical reports as required;

Qualifications

  • Previous experience in a similar position of at least 6 years, in Financial/ Business Information industry;
  • Beneficial to have certificate or degree in Finance / Management or related disciplines;
  • High level of business acumen and commercial awareness, with strong understanding of financial services and corporate client needs;
  • Excellent communication, negociation, interpersonal skills and able to work well with all levels across the region;
  • Customer-centric mindset with a focus on building long-term relationships.
  • Business Level English (written and spoken);
  • Microsoft Office Applications: Outlook, Word, Excel.

Here you'll find:

  • Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making.
  • Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
  • Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
  • Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx
  • Learning opportunities: regular professional training and courses.
Employer
Coface
Location
București, Romania · Remote
Contract
full-time