Senior Transformation Program Lead

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Your role

The Sr. Transformation Program Lead is a high-impact, execution-focused role at the heart of our operational transformation agenda. Sitting within the Transformation Office, this individual acts as the on-the-ground engine of change — owning the end-to-end delivery of discrete process transformation initiatives, from diagnostic and design through to implementation and BAU handover.

This is not a strategy-only role. We are looking for someone who can think like a consultant and execute like an operator — structuring complex problems with rigour, driving workstreams to resolution, and embedding sustainable change that outlasts their tenure on any given initiative.

In this role you will partner with our Global Process Owners, operational teams in our global Client Delivery Centers, Product and Technology, as well as leaders across Client Delivery and in our Lines of Business to define and execute on our plans, in a regulated, client-centric, and compliance-minded environment.

The Ideal Candidate

You are highly analytical, exceptionally organized, credible with senior stakeholders, and deeply committed to tangible outcomes. You are energized by complexity and thrive when given a clearly defined mandate and the autonomy to deliver it. You hold yourself and your team to a high standard, and you take pride in building something that genuinely works — not just in theory, but in practice. You are equally comfortable in a boardroom presenting program status to the C-suite as you are working through the detail of a process map with an operations analyst. You don't wait to be told what to do next; you diagnose the situation, structure the path forward, and get on with it.

Your responsibilities

Program Delivery & Execution

Take full ownership of the delivery of assigned transformation initiatives, managing scope, timeline, milestones, risks, and dependencies end-to-end.

Develop and maintain detailed program plans, ensuring workstreams are sequenced logically, resourced appropriately, and progressing on track

Drive a culture of accountability and pace across the program team, removing blockers and maintaining momentum

Ensure robust documentation of processes, decisions, and outcomes throughout the engagement lifecycle

🔷 Problem-Solving & Issue Resolution

Lead structured problem-solving across complex, ambiguous challenges — breaking down issues, forming and testing hypotheses, and driving to clear, actionable conclusions

Proactively identify risks and issues; design and implement pragmatic mitigations before they escalate

Apply analytical rigor and sound judgement to prioritize competing demands and make well-reasoned trade-offs

🔷 Stakeholder Management & Communication

Serve as the primary point of contact for all stakeholders related to the assigned transformation initiative

Build strong, trust-based relationships across business, technology, and operations teams

Prepare and deliver high-quality reporting and updates to senior leadership, including written program status reports, risk dashboards, and executive briefings

Navigate differing stakeholder perspectives with diplomacy, ensuring alignment and buy-in at each stage of the program

🔷 Team Leadership

Lead, coach, and develop a team of 1–3 Business Analysts, providing clear direction, structured workstream ownership, and regular feedback

Foster a high-performance, collaborative team environment with strong analytical and delivery standards

Model best practice in problem structuring, communication, and stakeholder engagement for the wider team

🔷 Change Management & BAU Handover

Design and embed the operating model, processes, controls, and performance metrics needed to sustain transformed ways of working

Partner closely with BAU teams throughout the initiative to ensure they are equipped, trained, and ready to operate independently post-handover

Execute clean, structured handovers at program close, including knowledge transfer, documentation, and transition support

Move fluidly between transformation initiatives as each program concludes

Skills & Experience Required

Essential

7–12+ years of professional experience, with a strong track record in program management, transformation delivery, or management consulting at a top-tier firm or in a comparable internal role

Demonstrated ability to lead complex, cross-functional programs from initiation through to implementation and handover

Exceptional structured problem-solving skills — able to decompose ambiguous challenges, synthesize data, and drive to clear conclusions

Outstanding stakeholder management capabilities, including experience presenting and reporting to C-suite or equivalent senior leadership

Strong communication and storytelling skills — able to produce crisp executive-level written materials and facilitate high-stakes meetings with confidence

Proven ability to prioritize effectively in fast-paced, high-ambiguity environments and manage multiple competing demands

Experience building, directing, and developing small teams

High levels of personal drive, ownership, and accountability

Desirable

Domain knowledge in one or more of the following:

Fund Administration (e.g., NAV production, investor reporting, transfer agency, custody operations, or related middle/back-office processes)

Financial Services Technology (e.g., platforms, infrastructure, system implementations, or digital transformation)

AI Enablement (e.g., GenAI adoption, process automation, AI-assisted workflows, or data-driven transformation)

Prior experience working in or alongside a dedicated Transformation Office or equivalent centre of excellence

Familiarity with change management methodologies (e.g., Prosci, Kotter) and/or project management frameworks (e.g., Agile, PRINCE2, PMP)

MBA or equivalent advanced degree from a leading institution

What we offer

A high-visibility, high-impact role at the centre of the firm's transformation agenda

Exposure to a breadth of strategic initiatives across the business

A clear career pathway into senior transformation leadership, change, or operations roles

The opportunity to build and shape a best-in-class Transformation Office capability

Competitive compensation package commensurate with experience

What we expect from a leader at Alter Domus

Driving Change and Engagement: As a senior leader, you will be responsible for driving change when necessary, delivering communications and directions to the team, and supporting the development and engagement of employees at all levels.

Culture of Compliance and Accountability: You will drive a culture of compliance and risk control to mitigate financial, operational, and reputational risks, while maintaining a relentless focus on cost and budget discipline.

Brand and Culture Promotion: As a Senior Manager of Alter Domus, you will promote and build the Alter Domus brand and culture both internally and externally, acting as a role model to our people, clients, and customers.

Social and Environmental Responsibility: You will be accountable for ensuring that your team maintains the highest social and environmental responsibility and standards.

Transformational Leadership: Demonstrate high energy and passion for transforming the business, with a commitment to avoiding complacency and striving for success.

Intellectual Curiosity and Global Mindset: Exhibit intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent.

Interpersonal Skills and Influence: Possess strong interpersonal skills, with the ability to influence and build trust quickly, navigate complexity and ambiguity, and negotiate with tenacity and focus.

Resilience and Prioritization: Show resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence.

Leadership and Team Development: Ability to lead, motivate, and delegate effectively, fostering a high-performance culture with clear accountabilities and driving cross-functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives.

Integrity and ESG Commitment: Demonstrate a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices.

Commercial Client Engagement: Serve as a role model for commercial client engagement at the C-level, demonstrating decisiveness and persuasiveness to achieve results.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

Support for professional accreditations such as ACCA and study leave

Flexible arrangements, generous holidays, plus an additional day off for your birthday!

Continuous mentoring along your career progression

Active sports, events and social committees across our offices

24/7 support available from our Employee Assistance Program

The opportunity to invest in our growth and success through our Employee Share Plan

Plus additional local benefits depending on your location

Monthly base salary for this position is from 5,500 EUR to 6,700 EUR gross. Final offer will be determined based on your competencies, qualifications and professional experience

Alter Domus is an Equal Opportunity Employer: Equity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

#LI-HYBRID

#LI-EA1