Quality Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Hardware Design Engineer plays a key role throughout the full NPI (New Product Introduction) lifecycle for water meters and SmartPoint products, from early technology research and proof-of-concept development to schematic ownership, prototype builds, testing, validation, and successful product launch into high-volume mass production.

Technical Skills

• Strong knowledge of:Analog and digital circuit designPower electronics and motor control (as applicable)Sensors, ADCs/DACs, and embedded interfaces
• Ability to read and modify:Electrical schematicsWiring diagramsPCB layouts (review-level)
• Experience with troubleshooting hardware issues at board and system level
• Understanding of tolerance analysis, calibration, and electrical performance limits
• Familiarity with HW‑FW interaction and debugging embedded systems

Soft Skills

• Strong analytical and problem‑solving skills
• Clear written and verbal communication
• Ability to work cross‑functionally with:FirmwareMechanical engineeringManufacturingQualitySupply chain
• Ability to prioritize issues in a fast‑paced production environment

Product Support & Lifecycle Management

• Sustain released electrical designs through production, field use, and end‑of‑life.
• Provide technical support for manufacturing, quality, supply chain, and service teams.
• Assess and implement design changes to address obsolescence, cost reduction, reliability, and manufacturability.

Failure Analysis & Root Cause Investigation

• Lead electrical failure analysis of field returns, production issues, and test failures.
• Identify root causes using structured problem‑solving methods (e.g., 5‑Why, Fishbone, DFMEA).
• Define and validate corrective and preventive actions (CAPA).

Design Changes & Engineering Change Management

• Create, review, and approve Engineering Change Notices (ECNs) affecting schematics, PCBAs, firmware interfaces, wiring, and components.
• Ensure changes are properly documented, reviewed, tested, and released.
• Verify that design changes do not adversely affect form, fit, function, or regulatory compliance.

Manufacturing & Production Support

• Support production start‑ups, line issues, yield improvements, and test coverage.
• Troubleshoot electrical issues on the manufacturing floor.
• Collaborate with test engineers to improve electrical test methods and diagnostics.

Supplier & Component Management

• Manage component substitutions, second sources, and form‑fit‑function equivalents.
• Work with suppliers to resolve electrical component quality or performance issues.
• Evaluate and approve alternative components due to supply chain constraints or obsolescence.

Verification, Validation & Testing

• Define and execute electrical verification tests for sustaining changes.
• Support system‑level testing, environmental testing, and compliance testing.
• Review test data to ensure changes meet performance and reliability requirements.

Documentation & Compliance

• Maintain accurate electrical documentation including schematics, BOMs, specifications, and test reports.
• Ensure products continue to meet applicable regulatory, safety, and EMC requirements.
• Support internal and external audits as required.

Cross‑Functional Collaboration

• Work closely with firmware, mechanical, manufacturing, quality, and service engineering teams.
• Communicate technical findings and decisions clearly to both technical and non‑technical stakeholders.
• Support customer issue resolution when electrical expertise is required.

Continuous Improvement

• Drive design improvements to enhance reliability, robustness, and serviceability.
• Identify trends in field or production failures and recommend long‑term design improvements.
• Contribute to lessons learned and best practices for future product designs.

Qualifications:

• 3–7+ years of experience in electrical engineering, preferably in a sustaining, manufacturing support, or product lifecycle role

Tools & Software

• Schematic capture and PCB tools (e.g., Altium, OrCAD, Eagle, Mentor)
• Lab equipment: oscilloscope, DMM, logic analyzer, power supplies
• PLM/ERP systems (e.g., Windchill, Agile, Teamcenter)
• Test and data analysis tools (e.g., MATLAB, Python, Excel)

Manufacturing & Quality Knowledge

• Experience supporting manufacturing lines and test stations
• Familiarity with DFMEA, PFMEA, and Root Cause Analysis
• Understanding of Design for Manufacturability (DFM) and Design for Test (DFT)
• Experience working with suppliers and contract manufacturers

Regulatory & Compliance

• Knowledge of applicable safety, EMC, and regulatory standards (UL, IEC, CE, FCC, etc.)
• Experience supporting compliance testing and audits

Certifications (Preferred but Not Required)

• Six Sigma (Green Belt or higher)
• IPC certification (electronics assembly/PCB standards)

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.