Despatch Operations Administrator

Job Description

• Hands on active role based in our despatch office, yard and warehouse.
• Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
• Ensure compliance with health and safety standards and company procedures.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
• Schedule and track outgoing deliveries to ensure deadlines are met.
• Maintain accurate records of all outgoing goods and update systems accordingly.
• Perform regular checks on despatch paperwork and flag any discrepancies.
• Support the despatch team with administrative tasks as needed

Qualifications

Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently in a warehouse environment.

Strong communication skills (verbal and written) for coordinating with HGV and Forklift drivers, customers and internal departments.

Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

Strong problem-solving abilities and attention to detail.

Ability to work under pressure, remain calm and assertive whilst resolving discrepancies.

Additional Information

Just some of what we are able to offer includes:

• Competitive salary

• Interesting and challenging work

• Continued training, support and career development.

• The opportunity to work with and learn from, industry leading people who are committed to excellence

Our Ref: #LI-AM2