Interim Head of Engineering

Mindera · London, United Kingdom · contract · On site · September 29, 2026

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Posted September 29, 2026 · Read from Mindera
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Contract: Initial 3–6 months

Start: ASAP

Level: Head of Engineering / Engineering Director

Hybrid: 3 days a week onsite in Paddington

The Role

We are looking for a senior engineering leader to provide technical and delivery oversight across two key areas: Contact Centre Transformation and Personalisation.

This is an interim cover role for a few months, focused on providing stability, supporting the engineering teams and two new Engineering Managers, maintaining delivery momentum, and ensuring a smooth handover to the permanent replacement.

There is no line management responsibility.

Key Responsibilities

  • Provide senior technical leadership across Contact Centre Transformation and Personalisation.
  • Quickly understand the technology landscape, programmes, teams, suppliers and key risks.
  • Provide technical oversight across a complex, third-party and partner-led delivery environment.
  • Support two new Engineering Managers, providing senior-level guidance and air cover.
  • Maintain delivery momentum, resolve technical blockers and manage dependencies.
  • Ensure technical decisions and engineering direction remain aligned to business and customer objectives.
  • Work closely with product, architecture, delivery and external partners.
  • Prepare a clear and effective handover for the permanent engineering leader.

About You

  • Head of Engineering / Engineering Director-level experience.
  • Strong track record leading engineering in complex digital environments.
  • Able to get up to speed quickly and operate effectively in an interim capacity.
  • Strong technical judgement and stakeholder management skills.
  • Comfortable working across internal teams, third parties and large delivery partners.
  • Pragmatic, confident and delivery-focused.
  • Experience in large-scale retail or similarly complex customer environments would be advantageous.

Benefits

  • Competitive Rates
  • Flexible working arrangements
  • Opportunities for professional development and career advancement within a global company
  • A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued
  • The chance to work on cutting-edge projects that are transforming the industry
  • Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.
Employer
Mindera
Location
London, United Kingdom · On site
Contract
contract