Human Resources Associate

OVERVIEW

The Human Resources Associate provides a robust administrative support to the Human Resources Department daily operations. Mainly works within a framework of established HR processes, procedures and standard work instructions as determined by the HR Department and applicable legislations.

REQUIRED SKILLS:-

• Good knowledge of MS Office (specifically Excel)
• Excellent communication skills in English and Spanish [change as needed] (written and verbal)
• Ability to maintain professionalism in all situations
• Ability to handle sensitive information in a confidential manner
• Attention to detail and problem-solving competencies
• Ability to work effectively across organizational boundaries
• Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace
• Maintain flexibility to take on additional responsibilities, as needed
• Working knowledge with a HRIS (Workday)

Role-specific HR tasks (Admin):

• Responsible for beginning to end exit process for leavers: ensure exit procedure is properly completed (relevant paperwork prepared, inform payroll team on a timely manner…);
• Absences and leaves: answer related queries with autonomy; administer employees’ leave and attendance, ensure all information and required supporting documentation are submitted to payroll team on a timely manner
• Responsible for employees’ relocations and international transfers processes, with support of a senior
• Provide support and assistance in immigration and work permit visa applications
• Responsible for maternity, parental and paternity leave processes, with support of a senior
• Be on the HR mailing distribution list and be the first point of contact to answer employees’ queries
• Administer and process employee’s benefits such as pension, life and medical insurances, meal cards…
• Moderate to high level of autonomy when answering queries from employees and managers

Additional HR tasks (support with OB tasks and transition to Gen):

• Provide support and assistance with Onboarding processes when required, including preparing or requesting employment contracts and other necessary documents
• Learn and assist with Employee Relation cases

Generic/Common HR tasks:

• Prepare various documents (agreements, addendums, reference letters, etc.)
• Keep soft and hard employee files up-to-date
• Ensure employee data are kept updated on the HRIS (i.e. Workday) and produce relevant reports
• Educate managers and employees with HRIS (i.e. Workday) usage
• Provide support and assistance in international HR projects
• Perform HR administration and operational support to the HR Departments in different locations
• Complete all other tasks that are deemed appropriate for the role and assigned by the manager / supervisor