Manager, Customer Success (Enterprise)

Sophos · United States · Permanent · Remote · September 23, 2026

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Posted September 23, 2026 · Read from SOPHOS
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Role Summary

This role will lead our Americas Customer Success team focusing on a highly scalable and efficient engagement model for a large volume of customers. The team will manage customer engagement throughout the customer lifecycle from deployment and adoption through renewal, ensuring satisfaction and maximizing customer value. The leadership role will play a key part in building out the team and its structure, working closely with other customer success teams, sales, operations, marketing, support, and product managers.

Employer
Sophos
Location
United States · Remote
Contract
Permanent