Employee Services Manager
Flex · Malaysia · full time · On site · September 24, 2026
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary



To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Operations Training Manager located in Perai, Penang.
In charge of developing, delivering, reviewing, and evaluating training and development processes and procedures in order to ensure that training programs and initiatives are in line with corporate policies and programs.
The experience we’re looking to add to our team:
- Typically requires a Bachelor’s Degree in a related field or equivalent experience and training. A Master's or MBA degree is preferred.
- Typically requires a minimum of 7 years of training and/or human resources experience, including broad based management and supervision.
What a typical day looks like:
- Entrusted premium partner with managers and supervisors; conduct annual Training Needs Investigation and revise the company training plan to help development and advancement of talent.
- Plan, design, and develop relevant training programs based on renowned approach or methodology.
- Develop and conduct evaluation of training performance. Create and manage follow-up action plans that reinforce the transfer of business skills from training programs back into the daily work environment.
- Manage and advise management on related training and development to meet local needs.
- Implements HR Strategies and actions to recruit and retain a qualified and motivated workforce.
- Review and develop Training and Development procedures.
- Ensure good relationship and communication with management team, ensure all training programs match the requirement of organization and work.
- Utilize data and investigate to identify, measure and track effectiveness of training and learning activities.
- Research past and current year training requirements to prepare budgets and justify funds requested.
- Develop, coordinate, and conduct training plan implementation.
- Initiate corrective actions and continuous improvement process to the training systems, processes, and programs.
- Design and deliver customized training solutions based on client requests.
- Selects appropriate instructional procedures or methods such as unipersonal training, group instruction, self study, lectures, demonstrations, simulation exercises, role play, and computer-based training.
- Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
- Maintain a good relationship with consulting companies and select suitable external resources.
- May conducts new employee orientation to foster positive attitude toward company goals.
What you’ll receive for the great work you provide:
- Medical benefits, dental, vision
- Life Insurance
- Paid Time Off
- Performance Bonus
NB87
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
- Employer
- Flex
- Location
- Malaysia · On site
- Contract
- full time