Learning & Development Lead

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities:

• Review the Business line’s current Training systems
• Initiate Training Needs Analysis to identify the training requirements
• Bench mark, introduce procedures and workflows, introduce and measure performance across business functions to ensure consistency across customer experience
• Develop measurement system to monitor, track and reward team members
• Develop tools to measure contract performance, develop dashboards and reports for business consumption
• Work closely with Operations leadership and provide oversight for day-to-day operations
• Conduct regular audits to ensure quality, consistency and accuracy
• Develop and implement a standard governance framework
• Lead projects as may be assigned, and ensure that milestones are met
• Work with Global Lean Six Sigma team for the process improvement initiatives for the business

Requirements:

• Minimum of three years’ experience in a related field is required for this position
• Project Management experience needed
• Background in ISO certification, QMS, Six Sigma is preferred
• Willing to work on shifting/rotating schedules
• Bachelor’s degree preferred

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Learning & Development Lead

The Learning & Development Lead directs all Business-line related knowledge capabilities. This includes oversight on analysis, review, development and execution of programs, standards and strategies.