Program Manager (Automotive Connectivity)

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

As Program Manager, Automotive Connectivity, you will lead strategic connectivity programs for leading North American automotive manufacturers. You will be responsible for delivering programs on time, on quality, and on budget while building strong customer relationships and leading cross-functional teams throughout the product lifecycle.

This role combines customer engagement, program leadership, and operational excellence in a fast-paced, international environment.

Key Missions

Lead one or more connectivity programs for major North American automotive OEMs

Ensure successful program delivery in line with customer expectations, quality standards, schedule, and financial targets

Serve as the primary customer contact for all operational and program-related matters

Drive customer satisfaction through proactive communication, stakeholder alignment, and effective issue resolution

Coordinate and influence cross-functional teams across Sales, Engineering, Product & Offering Management, Operations, Quality, Supply Chain, Finance, and Legal

Build trusted relationships with customers and internal stakeholders while anticipating future business opportunities and risks

Monitor program performance, quality, execution, and billings

Support contract negotiations and pre-sales activities

Promote continuous improvement of processes, tools, and ways of working

Ensure compliance with customer requirements, Automotive standards (APQP, IATF 16949…) and internal governance processes

Profile & Other Information

Minimum 10 years of Program Management experience

Strong customer-facing experience in complex business environments

Experience in either Automotive or Connectivity is required. Experience in both is a strong advantage

Proven success leading cross-functional teams and managing multiple stakeholders

Master's degree in Engineering, Business, or equivalent

PMP certification is a plus

Key Competencies:

Excellent communication, presentation, and interpersonal skills

Ability to build trust and influence stakeholders at all levels

Strong customer relationship management capabilities

Active listening, collaboration, and stakeholder engagement

Negotiation and conflict resolution skills

Structured, organized, and results-oriented approach

Proactive mindset with a strong sense of ownership and accountability

Ability to thrive in a multicultural and matrix organization

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies

www.idemia.com