ServiceNow Architect, Prague

Devoteam · Czechia · full-time · On site · September 30, 2026

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Posted September 30, 2026 · Read from Devoteam
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Job Description

Are you a visionary ServiceNow Architect ready to lead enterprise-wide digital transformation? Devoteam, a premier ServiceNow Elite Partner, is looking for strategic leaders to bridge the gap between complex business challenges and elegant technical solutions.

Your main duties and responsibilities are:

  • Solution Design & Implementation: Design and implement solutions tailored to the organisation's specific needs.
  • Development of ServiceNow Solutions: Partner with the product team and other stakeholders to design and implement ServiceNow solutions.
  • Providing technical expertise and participating in the implementation of the new ServiceNow functionalities.
  • Documentation of ServiceNow architecture for use internally.
  • Contribution to ServiceNow software releases through configuration tasks and feature delivery.
  • Implementation, configuration, and maintenance of interfaces/integrations with third parties.

Benefits and perks:

  • 5 weeks of vacation per year (= 1 week extra).
  • 4 “My Days” per year.
  • Hybrid office.
  • Flexible working hours.
  • Udemy for business account.
  • Meal allowance up to 32.000 CZK/year (129,50 CZK/day).
  • Cafeteria 1200 CZK/month (MultiSport Card available).
  • Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet).
  • Employee Referral Program.
  • Sabbatical leave.
  • Repurchase of hardware.

Moreover, we offer:

  • Above standard working equipment.
  • Snacks and breakfasts in the office.
  • Company events and team buildings.
  • Gifts for work anniversaries, promotion or childbirth.
  • Friendly and open culture.

You will be a great fit for this role if you have…

  • Bachelor's/Master's degree in a technology field such as computer science or related field, or equivalent experience.
  • At least 5 years of implementation experience (Developer, Lead developer) in ServiceNow.
  • Experience with architecture design of the ServiceNow Platform and ITSM at least 2 years.
  • CTA or aspiration to achieve CTA.
  • Experience with scripting or programming (JavaScript, SQL, DB).
  • Deep knowledge of CMDB and CSDM (Common Service Data Model) to ensure data is structured correctly across the platform.
  • Project management skills.
  • Consultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions.
  • Presales support and the ability to help scope projects, estimate effort, and create SOW (Statements of Work).
  • Solid communication skills, ability to clearly articulate complex ideas and technical designs.
  • Fluent English, German is a plus.
  • Experience with organizing, coordinating, leading and managing technical work of 3-15 consultants (developers, testers, BAs).
  • Experience with C-level stakeholder communication and reporting.

And last but not least, you can rely on:

  • Transparent framework for career growth, reinforced by annual performance evaluations.
  • Trust and autonomy, with no micro-management.
  • Learning from senior colleagues and opportunities to collaborate with professionals from various industries.
  • Career Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc.
  • Opportunities to attend conferences to keep skills up-to-date.
  • Working on a variety of projects for a broader range of experience.
  • Adoption and utilization of evolving IT technologies.
  • Usage of AI tools and access to elaborate, tailored AI training.
Employer
Devoteam
Location
Czechia · On site
Contract
full-time