Forward Deployed Engineer – ServiceNow, Bratislava

Devoteam · Bratislava, Slovakia · full-time · Hybrid · 13 days ago

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Posted October 01, 2026 · Read from Devoteam
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Job Description

Advance Your ServiceNow Career with Devoteam!

We are looking for a Lead/Principal level ServiceNow Architect / Forward Deployed Engineer (FDE) focused on the Service Operations domain in ServiceNow.

We need a strong ServiceNow Architect who can drive high-impact technical delivery while actively steering presales, client relationships, and our overall market growth.

Qualifications

You will be a great fit for this role if you have…

  • 6+ years of hands-on experience on the ServiceNow platform, with a proven track record as an Architect or Lead/Principal Consultant.
  • Experience conducting discovery workshops, building solution proposals, and pitching to senior business and IT stakeholders.
  • Certifications - ServiceNow System Administrator (CSA) and Implementation Specialist (CIS) in relevant modules, Certified Application Developer (CAD).
  • Fluent English.
  • Project management skills.
  • Consultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions.
  • Presales support and the ability to help scope projects, estimate effort, and create Statements of Work (SOW).
  • Solid communication skills, ability to clearly articulate complex ideas and technical designs.
  • Strong Leadership and ability to manage other technical experts.

Benefits and perks:

  • Salary up to 5000€ (based on candidate's seniority and experience)
  • 5 weeks of vacation per year
  • 4 “My Days” per year
  • Flexible working hours (hybrid model)
  • Career Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc.
  • Udemy for business account
  • Meal allowance up to 1172€/year (5,12€/per day)
  • Cafeteria 48€/month (MultiSport Card available)
  • Phone tariff (unlimited calls, texts messages within the EU, 16GB of Internet)
  • Employee Referral Program
  • Sabbatical leave
  • Repurchase of hardware

Moreover, we offer:

  • Above standard working equipment.
  • Snacks and breakfasts in the office.
  • Company events and team buildings.
  • Gifts for work anniversaries, promotion or childbirth.
  • Friendly and open culture.

Technical Delivery & Architecture

  • Architect & Deliver: Lead end-to-end design and implementation of complex ServiceNow Service Operations solutions.
  • Forward Deployed Engineering: Work directly with key clients on-site or closely embedded within their teams to solve complex architectural challenges and ensure platform success.
  • Quality & Governance: Oversee delivery quality, best practices, and maintain technical excellence across Service Operations projects.
  • Mentorship: Guide and upskill senior/junior consultants within the local and regional delivery teams.

Technical Presales, Client Management & Business Support

  • Presales & Solutioning: Partner with local sales and domain leads to drive presales activities, design tailored customer solutions, respond to RFPs, and deliver technical demonstrations to C-level stakeholders.
  • Trusted Advisor: Serve as the main technical contact and trusted advisor for strategic accounts, bridging business requirements with ServiceNow capabilities.
  • Local Business Growth: Support business development and local footprint expansion for ServiceNow.
  • ServiceNow Ecosystem: Collaborate closely with regional ServiceNow representatives and internal domain leads across Central Europe.

And last but not least, you can rely on:

  • Transparent framework for career growth, reinforced by annual performance evaluations
  • Trust and autonomy, with no micro-management
  • Learning from senior colleagues and opportunities to collaborate with professionals from various industries
Employer
Devoteam
Location
Bratislava, Slovakia · Hybrid
Contract
full-time