Sales Trainer

Concentrix · Phl Makati City - Slc, Philippines · full time · On site · 12 days ago

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Posted October 02, 2026 · Read from Concentrix
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Job Title:

Sales Trainer

Job Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

You Will:

  • Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
  • Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
  • Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
  • Oversee and validate the delivery and quality of provided training
  • Track the effectiveness of training interventions through multiple assessment tools
  • Work with all team members to improve sales systems to achieve a positive customer experience
  • Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
  • Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
  • Help create a culture of learning where individuals manage their own development, competence, and performance

You Have:

  • 3+ years of experience working in a customer service, training or sales capacity
  • Expertise in training within your peer group
  • Experience in high-volume calling
  • Experience working with Salesforce.com or similar CRM
  • Technical skills in MS Office
  • Experience prioritizing concurrent projects and demonstrating project management skills
  • Experience demonstrating multiple strategies, platforms, and skills to varied audience
  • Willingness to work from home

Location:

PHL Makati City - SLC

Language Requirements:

Time Type:

Full time

Employer
Concentrix
Location
Phl Makati City - Slc, Philippines · On site
Contract
full time