Specialist, Sales Development

Concentrix · Phl Makati City - Slc, Philippines · full time · On site · 11 days ago

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Posted October 02, 2026 · Read from Concentrix
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Job Title:

Specialist, Sales Development

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

  • Follow outbound contact schedule to reach targeted potential customers identified through prospecting
  • Assess and prioritize leads from sales, trials, partners and other sources
  • Qualify the BANT (budget, authority, need and timeline) of leads
  • Help Sales and Marketing reach Market Development related goals
  • Help identify the best solutions for customers and how to implement those solutions
  • Foster trust between customers and clients
  • Reach mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured

You have:

  • 2+ years of experience working in a customer service or sales capacity
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience learning new technology and data
  • Problem solving skills
  • Experience learning new technology
  • Prior knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM
  • Experience or willingness to work from home

Location:

PHL Makati City - SLC

Language Requirements:

Time Type:

Full time

Employer
Concentrix
Location
Phl Makati City - Slc, Philippines · On site
Contract
full time