Director of Attendee Excellence & Event Technology

About Nteractive

At Nteractive, we design and deliver world-class experiential, event, and conference solutions that connect brands with people in powerful, meaningful ways.

We partner with some of the world’s most influential organizations to create large-scale, high-impact global programs — from flagship conferences and destination events to complex, multi-market activations. Our work blends strategy, creativity, technology, and flawless delivery to produce experiences that truly move audiences.

Our success is built on our people. We are a collaborative, ambitious, and values-driven agency that invests in talent, encourages innovation, and empowers our teams to take ownership and make a real difference. We believe in long-term partnerships, exceptional client service, and continuously raising the bar in everything we do.

We are looking for an established expert in event software with strong knowledge of RainFocus and Event Technology leader to join Nteractive as Director, Attendee Excellence & Event Technology.

Reporting to the Global Head of Attendee Excellence & Event Technology, you'll lead Event Technology strategy across a portfolio of Nteractive's most significant client programmes, acting as a trusted consultant, subject matter expert and strategic advisor to both clients and internal teams.

This is a highly visible role for someone who combines deep technical expertise, strategic thinking and executive presence. You'll be responsible for helping clients maximise the value of their event technology ecosystem, delivering innovative attendee experiences and driving best practice across complex global programmes.

As one of Nteractive's senior Event Technology leaders, you'll bring expert knowledge of event software together with RainFocus experience, helping shape event technology strategy, solution design, programme scalability and digital transformation across some of the world's largest event and conference programmes.

What you'll be doing

Strategic Client Leadership

• Act as the senior Event Technology consultant across a portfolio of global enterprise accounts
• Build trusted relationships with senior client stakeholders and become a go-to advisor for event technology strategy
• Lead strategic conversations around digital transformation, attendee experience and event technology roadmaps
• Influence client decision-making through expert consultation, solution design and industry insights
• Present confidently to executive audiences and facilitate discussions with senior stakeholders
• Translate complex technical requirements into practical, scalable solutions that deliver measurable business outcomes

RainFocus & Event Technology Leadership

• Serve as a subject matter expert for event software with experience in RainFocus, providing strategic guidance and leadership across client programmes
• Advise on platform architecture, implementation strategies and optimisation opportunities
• Provide oversight across registration, websites, attendee communications, reporting, integrations, housing and digital engagement experiences
• Drive innovation across event technology ecosystems and attendee journeys
• Identify opportunities to leverage AI, automation and emerging technologies
• Establish best practices, governance frameworks and scalable delivery models across Event Technology programmes
• Stay ahead of industry trends and help shape Nteractive's Event Technology capabilities and offerings

Team Leadership & Capability Development

• Lead, mentor and develop Event Technology Managers, Consultants and Specialists across your portfolio
• Champion excellence, consistency and continuous improvement within the Event Technology function
• Support the development of methodologies, standards and operational best practices
• Provide leadership and guidance on complex or high-profile client programmes
• Partner closely with Client Services, Project Leadership, Creative Studio and Production teams to deliver integrated client solutions

Growth & Commercial Impact

• Support new business opportunities, solutioning and client growth initiatives
• Contribute to proposals, pitches and client strategy discussions
• Identify opportunities to expand Event Technology services across existing accounts
• Partner with senior leaders to strengthen Nteractive's Event Technology proposition and market position

What you will bring

We're looking for a strategic thinker, trusted consultant and recognised Event Technology expert.

You'll ideally bring:

• Significant experience leading Event Technology programmes for global enterprise clients
• Advanced expertise in event software and RainFocus, including strategic consulting, solution design and programme delivery
• Proven experience acting as a trusted advisor to senior stakeholders and client leadership teams
• Strong understanding of event technology ecosystems, attendee management, registration, websites, communications and data strategy
• Experience delivering large-scale global conferences, events and attendee programmes
• Strong knowledge of platform integrations, data flows and digital engagement solutions
• Experience leading and developing high-performing specialist teams
• Excellent commercial acumen with the ability to identify growth opportunities and drive client value
• Outstanding presentation, facilitation and stakeholder management skills
• Knowledge of AI, automation and emerging technologies within events and digital experiences
• A passion for innovation, attendee experience and operational excellence

The Kind of Leader You Are

You're a recognised Event Technology professional with the ability to combine strategic vision, technical expertise and commercial thinking.

You are equally comfortable advising senior client stakeholders, leading strategic workshops, presenting recommendations to executive audiences or coaching technical teams through complex solutions.

You bring credibility and confidence into every room. People trust your expertise, value your perspective and look to you for guidance. You know when to challenge, when to influence and how to build consensus around the right solution.

Most importantly, you're passionate about using technology to create exceptional attendee experiences and measurable business outcomes.

Why Nteractive?

This is a rare opportunity to play a leading role in shaping Event Technology strategy across some of the world's most exciting and complex global programmes.

You'll work alongside talented colleagues and industry-leading clients, helping define how event technology, attendee data, digital engagement and innovation come together to create world-class experiences.

If you're an event technology expert, with RainFocus experience, who thrives on solving complex challenges, influencing senior stakeholders and leading high-performing teams, we'd love to hear from you.

Benefits

• 33 days annual leave (including Bank Holidays)
• Hybrid working with flexibility
• Pension Scheme (5% employee / 3% employer contribution)
• Private Medical Insurance & Cash Plan
• Life Insurance
• Enhanced Maternity Pay
• Wellbeing & Inclusion initiatives (including EAP)
• Birthday Day Off
• Summer Hours
• Volunteering Day
• Rewards & Recognition incentives
• Generous Employee Referral Scheme

Other Requirements

• Ability to work from the Staines office with hybrid flexibility
• Quiet home working environment with reliable broadband (minimum 25MB download / 5MB upload)