Customer care referent
Ayvens · Hu Budapest, Hungary · full time · On site · 9 days ago
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
At Ayvens, progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Why Ayvens?
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Főbb feladataid:
- Saját ügyfélkör napi operatív támogatása, ügyfélkérések és esetleges panaszok kezelése
- Kapcsolattartás az ügyfelekkel, bejövő és kimenő hívások kezelése
- Az Key account managerek munkájának támogatása
- Árajánlatok, újrakalkulációk és flotta riportok elkészítése
- Számlázással kapcsolatos ügyfélkérdések kezelése
- Kapcsolattartás és együttműködés a társosztályokkal
- A pozícióhoz kapcsolódó adminisztratív feladatok ellátása
Téged keresünk, ha:
- Felsőfokú végzettséggel rendelkezel
- Középszintű nyelvtudással rendelkezel angol nyelvből
- Magabiztosan használod az MS Office programokat, különösen az Excelt
- Ügyfélközpontú és megoldásorientált vagy
- Jól kommunikálsz és szeretsz másokkal együttműködni
- Önállóan, pontosan és szervezetten dolgozol
Előnyt jelent:
- 1-2 év multinacionális környezetben szerzett ügyfélszolgálati tapasztalat
- Employer
- Ayvens
- Location
- Hu Budapest, Hungary · On site
- Contract
- full time