IT & Compliance Manager

About the Role

We are looking for a hands-on Compliance & IT Manager to own and scale our compliance, security, privacy, and IT programs. This role will manage our ongoing SOC 2 compliance, lead preparation for ISO 27001 certification, support GDPR and EU AI Act requirements, and partner closely with Engineering and Infrastructure on security and technology needs.

About Augmodo

Augmodo is building the "operating system for the physical shelf." We use spatial computing and wearable AI to provide real-time, store-level insights that were previously impossible to capture. We are moving fast, and our data needs to move even faster—while remaining hyper-accurate.

Key Responsibilities

• Own and maintain the SOC 2 compliance program, including controls, evidence collection, audits, and remediation.
• Lead ISO 27001 certification readiness, including the ISMS, risk assessments, policies, controls, and audit preparation.
• Maintain GDPR, privacy, and EU AI Act documentation and compliance processes.
• Manage system access controls, including employee provisioning, access reviews, and offboarding.
• Own IT equipment provisioning and lifecycle management, including inventory, deployment, recovery, and security.
• Partner with Engineering and Infrastructure on security controls, cloud infrastructure, system documentation, vulnerability management, backups, and incident response.
• Manage security and compliance assessments for vendors and third parties.
• Maintain security, privacy, and IT policies and procedures and ensure they are operationalized across the company.
• Identify compliance and security gaps and work with teams to drive remediation.
• Support internal and external security, privacy, and compliance audits.
• Own the company's IT asset lifecycle, including hardware and software procurement, provisioning, inventory, licensing, renewals, access, security, and deprovisioning.
• Provide general IT helpdesk support to internal employees, troubleshooting common hardware, software, access, and account issues and coordinating escalation when needed.

Qualifications

• 4+ years of experience in compliance, information security, IT, privacy, or a related field.
• Hands-on experience with SOC 2 and preferably ISO 27001.
• Working knowledge of GDPR, privacy, and AI governance, including the EU AI Act.
• Understanding of access management, endpoint security, IT operations, and security fundamentals.
• Comfortable working directly with Engineering and Infrastructure teams.
• Strong organizational and documentation skills.
• Comfortable operating in a fast-paced startup environment and building processes from the ground up.
• Experience with tools such as Vanta, Google Workspace, cloud infrastructure, and/or MDM is a plus.

Augmodo offers benefits inclusive of medical, dental, vision, and 401k. The salary range for this role is $125,000 USD - $165,000 USD +equity

Augmodo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.