Senior Business Analyst (retail banking)

GFT · Kraków, Poland · On site · 9 days ago

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Posted October 06, 2026 · Read from GFT
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Salary range: 13800-21200 PLN

Contract of employment

We are looking for a Senior Business Analyst who will join a banking project for an international Client.

Your tasks:

Gather, analyze, and document business and functional requirements for Retail Banking initiatives.

Work closely with business stakeholders to understand needs, define solutions, and translate them into clear requirements.

Analyze and optimize end-to-end business processes, identifying opportunities for improvement and automation.

Facilitate workshops and requirements-gathering sessions with business and IT teams.

Create process flows, user stories, use cases, and acceptance criteria.

Collaborate with Product Owners, developers, architects, testers, and other stakeholders throughout the delivery lifecycle.

Support solution design by assessing business impacts, dependencies, and potential risks.

Support UAT and business testing, including defining test scenarios and validating delivered solutions against business requirements.

Monitor and clarify requirements throughout implementation, ensuring alignment between business expectations and delivered solutions.

Contribute to continuous improvement of Retail Banking products, processes, and customer experience.

Your skills:

Min. 4 years of experience as Business Analyst in a technology or banking environment

Good understanding of Retail Banking products and processes, such as accounts, cards, loans, payments, and digital banking.

Proven experience in gathering, analyzing, and documenting business and functional requirements.

Strong analytical and problem-solving skills, with an ability to translate business needs into actionable solutions.

Experience in business process analysis and modelling, preferably using BPMN.

Experience working with cross-functional teams and managing stakeholders across Business and IT.

Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence.

Ability to define acceptance criteria and support UAT/business testing.

Good communication and collaboration skills, with a proactive and structured approach.

Good command of English, both written and spoken

Nice to have:

Knowledge of SQL and experience with data analysis tools.

Experience in digital/mobile banking, lending, payments, KYC/AML, or regulatory projects.

Basic understanding of APIs and system integrations.

We offer:

Hybrid work in Warsaw, Kraków, Łódź, Poznań or Wroclaw (2 office days per week)

Working in a highly experienced and dedicated team

Benefit package tailored to your needs (medical, sport, lunch subsidy, life insurance, etc.)

Online training and certifications

Access to e‑learning platform

Work From Anywhere (up to 140 days/year abroad)

Social events

Employer
GFT
Location
Kraków, Poland · On site