Sales Specialist - Account Growth (Riyadh)

Role Overview

Account Manager | Arabic Speaking | Office-based (5 days/week)

We’re looking for an ambitious Account Manager to join our growing commercial team, responsible for managing and growing a portfolio of Fresha partners across the Arabic-speaking market.

Reporting to the Account Manager Team Lead, you’ll build strong relationships with existing partners, understand their businesses and identify opportunities to increase adoption and monetisation of the Fresha platform.

This is a commercial, relationship-led role where you’ll balance partner experience with revenue growth and retention. You’ll use data and account insights to identify opportunities, proactively engage with partners and help them get more value from Fresha.

You’ll be joining a fast-paced environment where performance, autonomy and continuous improvement are highly valued. We’re looking for someone who is commercially motivated, proactive and enjoys building relationships while working towards clear targets.

Fluency in Arabic and English is mandatory for this role.

To foster a collaborative environment centred on in-person interaction and teamwork, this role is 5 days/week in our office.

Video submissions will be prioritised to help speed up the interview process. In your video, please briefly introduce yourself, tell us what motivates you, why Fresha interests you and why you believe you would be a great fit for the role.

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

What You’ll Do

• Account Growth: Manage a portfolio of existing Fresha partners, taking ownership of monetisation, retention and revenue growth across your accounts.
• Upselling & Monetisation: Analyse account performance and identify opportunities to increase product adoption, upsell relevant solutions and grow monetised revenue.
• Partner Relationships: Build strong, long-term relationships with partners through proactive communication, regular video meetings and a deep understanding of their businesses.
• Retention & Engagement: Maintain a consistent contact strategy across your portfolio, keeping partners engaged with Fresha and proactively identifying opportunities to reduce churn.
• Performance & CRM: Consistently achieve commercial targets while keeping account activity, opportunities and next steps accurately recorded in the CRM.
• Partner Experience: Educate partners on the value of the Fresha platform, share relevant insights and ensure they are getting the most from the products and services available to them.

What We’re Looking For

• Commercial Account Management: 3 years of experience in a revenue-generating Account Management role, ideally alongside previous SDR or sales experience.
• Commercial Growth: Demonstrable experience managing a large account base and driving revenue growth, upselling and retention across existing customers.
• SaaS & SMB Experience: Experience working in SaaS, technology or a similar commercial environment, ideally selling to or managing SMB customers.
• Communication: Fluent in Arabic and English, with excellent communication, listening and relationship-building skills.
• Results & Initiative: Commercially motivated, target-driven and proactive, with the ability to work autonomously and take ownership of your portfolio.
• Organisation & Adaptability: Highly organised with strong time-management skills and comfortable managing multiple accounts in a fast-paced, constantly changing environment.

Benefits

• Private Healthcare & Wellbeing: Fully covered private health insurance after probation, confidential counselling.
• Annual Leave: 21 days of annual leave, plus bank holidays.
• Pension: 3% employer contribution when you contribute 5%.
• Perks & Discounts: Access to premium wellness products, services and everyday discounts through Circular Benefits.

Your Opportunity at Fresha

• Own a Portfolio: Take responsibility for a portfolio of Fresha partners and have a direct impact on retention, monetisation and revenue growth.
• Drive Commercial Growth: Identify opportunities to increase product adoption and help businesses get more value from Fresha.
• Build Strong Relationships: Develop trusted relationships with business owners and decision-makers across the Arabic-speaking market.
• Develop Your Commercial Career: Build your skills across Account Management, upselling, retention and SaaS commercial growth.
• Grow with the Business: Join Fresha during a period of rapid global expansion, with opportunities to take on greater responsibility as the business scales.
• Make an Impact: Your work will directly contribute to partner success and Fresha’s continued growth across global markets.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.