IT Service Desk Associate (JAPANESE SPEAKER)

Bosch · Taguig, Philippines · full-time · On site · September 08, 2026

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Posted September 08, 2026 · Read from Bosch
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Job Description

  • First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
  • Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
  • Use knowledge base in daily business
  • Frequently communicates with team management about new solutions and open points
  • Support the ITSD Global Team in developing new ways of working

Qualifications

  • Preferably with minimum 6 months experience in an IT Service Desk, ideally in CI Hotline
  • Excellent knowledge (oral and written) Japanese language (at least B2-C1 level)
  • General IT Knowledge with focus on workplace IT
  • Ability of cross-functional thinking and quick problem solving skills
  • Excellent communicator and team player
  • Customer service and solutions-oriented person, conveying genuine willingness to help
  • Ability to work under pressure
  • High degree of self-motivation and learning potential
  • Amenable to work on day shift; weekends off and working onsite
  • Contract is for 1 year only and will be under an agency or headhunter.
  • Can start asap

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.

Employer
Bosch
Location
Taguig, Philippines · On site
Contract
full-time