Account Installation Associate Representative - Cigna Healthcare
Cigna Healthcare · Bengaluru, India · full time · On site · 8 days ago
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
Job Description Summary
Administers the installation of assigned client accounts, including, but not limited to: structure and billing set up, data base loading, ID card set up, benefit package build, and set up for client and broker website access. In addition, provides support to assigned accounts by responding to inquiries or resolving complex issues.
Role Summary:
The Account Installation Representative is responsible for implementing new business, maintaining renewals, maintaining changes to accounts and terminating clients. All client account set up are managed by the benefits team. This position requires critical thinking and technology driven, with critical need for attention to details, ability to multi-task in a fast paced environment and meet tight deadlines and turnaround times.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Primary Responsibilities include but are not limited to:
- Administers the installation of assigned accounts, including, but not limited to: structure and billing set up, eligibility collection, data base loading and ID cards.
- Provides support to assigned accounts by responding to inquiries or resolving issues of concern
- Conduct detailed review of eligibility and plan benefit information
- Data base loading including, but not limited to; client coverage, premium, enrollment and benefit plan information
- Responsible for ID card distribution and maintaining all tracking tools as it pertains to the account installation
- Responsible for implementing benefit, premium and structure changes for existing clients
- Provide Sales/Account management support by responding to inquiries or resolving issues of concern
Qualifications:
- Bachelor's Degree or equivalent required
- Strong verbal and written communication skills required
- Ability to identify system enhancements for increased effectiveness.
- Experience using Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Access); Excel proficiency (vlookup, pivot tables)
- US or International Health Insurance knowledge preferred
- Prior Benefit Installation Experience a plus
- Good knowledge and understanding of Account Installation and business/operating processes and procedures
Competencies:
- Action Oriented
- Customer Focus
- Drive for Results
- Learning on the Fly
- Organizing
- Priority Setting
- Problem Solving
- Time Management
- Employer
- Cigna Healthcare
- Location
- Bengaluru, India · On site
- Contract
- full time