Technical Support Engineer

NetApp · Bangalore, India · On site · 6 days ago

Sign up to apply
Your first one is free
Posted October 07, 2026 · Read from NetApp
Why a CV for this job?

94% of employers say their filters drop qualified candidates whose CV does not match the ad's exact criteria (Harvard Business School, 2021).

  • They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
  • It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
  • In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
  • Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
See an example

Job Summary

As a Technical Support Engineer 2, you will provide post-sales technical support for NetApp storage and cloud solutions, including AFF, FAS, and Cloud Volumes ONTAP. You will troubleshoot complex hardware, software, and cloud infrastructure issues, analyze logs, identify root causes, and deliver effective solutions to customers. This role requires strong problem-solving skills, customer focus, and collaboration with cross-functional teams to support next-generation data center technologies.

Job Requirements

3 to 5 years of experience in technical support, storage administration, or infrastructure support.Strong troubleshooting and root cause analysis skills.Excellent verbal and written communication skills in English.Experience in two or more of the following areas:

NetApp storage solutions and Data ONTAP

NAS/SAN storage technologies

Linux/UNIX or Windows administration

Data protection and backup technologies

Virtualization platforms (VMware, Hyper-V, Citrix)

Cloud platforms (AWS, Azure, GCP) and Kubernetes

Storage performance tuning and high-availability solutions

Enterprise application interoperability and infrastructure support

Education

Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or a related field; or equivalent work experience.

Relevant industry certifications in storage, cloud, or infrastructure technologies are preferred.

Employer
NetApp
Location
Bangalore, India · On site