Workday Absence Analys

Synechron · Mdc – Montreal, Canada · full time · On site · September 09, 2026

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Posted September 09, 2026 · Read from Synechron
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94% of employers say their filters drop qualified candidates whose CV does not match the ad's exact criteria (Harvard Business School, 2021).

  • They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
  • It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
  • In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
  • Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
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3. Troubleshooting Skills

  • Demonstrated a clear, structured troubleshooting approach.
  • Able to articulate step-by-step resolution logic effectively.

2. Ticketing System Experience

  • Good working experience with ServiceNow and Jira.
  • Comfortable managing BAU tickets and prioritizing issues based on business impact.

5. Audit Experience

  • Experience reviewing system setups and security from a support and validation standpoint.
  • No direct ownership of formal audit cycles, but familiar with audit-related checks and data reviews.

1. Workday Knowledge

  • Experience supporting Core HCM and Absence Management in a post-production environment.
  • Supported and troubleshooted existing absence plans for USA and Canada; did not create new plans from scratch.
  • Reviewed and supported absence security as part of the production support team.

4. Professional Tone

  • Demonstrated a calm and methodical approach to issue resolution.

6. Communication

  • Good written and verbal communication skills.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

Employer
Synechron
Location
Mdc – Montreal, Canada · On site
Contract
full time