Support Engineer - Configuration
Oracle · Kansas, United States · On site · September 30, 2026
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
Serves as a primary point of contact for customers requiring configuration support following implementation and sustainment. Partners with customers to understand, document, and complete change requests within their Oracle product environment. Configures, tests, and validates requested design additions or modifications, providing clear communication and ongoing support throughout the change process. Troubleshoots and resolves routine configuration issues, escalating complex concerns to experienced peers as needed. Maintains service request and product documentation and contributes to knowledge articles, troubleshooting guides, and process improvements. Leverages automation and AI-assisted tools to identify root causes, improve efficiency, and enhance support workflows and customer outcomes.
- Employer
- Oracle
- Location
- Kansas, United States · On site