Customer Experience
East West Bank · Palo Alto, United States · full-time · On site · October 08, 2024
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Partner closely with the MD of Customer Experience, Retail leadership, and COO to help define and execute East West Bank's Retail Strategy and Transformation agenda. This role will serve as a thought partner and execution lead across several of the bank's highest-priority initiatives, including talent transformation, branch network strategy, branch of the future, digital experience modernization, and onboarding/KYC transformation. ~80% of the role will focus on retail transformation initiatives, working cross-functionally across Retail, Product, Digital, Operations, AML/BSA,...
- Employer
- East West Bank
- Location
- Palo Alto, United States · On site
- Contract
- full-time