Service Technician Domestic
Miele AG · Vaughan, Canada · full time · On site · August 11, 2026
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
Your Responsibilities
- Provide positive consumer interaction at the highest level1. The individual in most cases should be the last person on site, a remedy is their responsibility with support of the resources around them (RSM, Customer Care, etc)
- Provide feedback to the RSM and potentially inform fellow Service Technicians on…1. Findings after attending site to resolve appliance challenges2. Based on observations and remedies, co-ordinate training requirements and technical communication for the Field to the RSM and Technical Services from a VG perspective
- Maintain relationships with 3rd Parties1. Support as required from a technical perspective
- Daily interaction with Colleagues, Dispatcher, Customer Care and Office of the President on consumer service challenges1. Be available on short notice during the business day to support as required
- Have a strong technical understanding of computers in order to navigate all of Miele’s systems1. TSD, ETD, Mobile Client, etc.2. High Level of efficiency and effectiveness in required processes.
- Support the regional business as required when the RSM is absent
- Existing service job capacity/volume may change or vary based on Region and overall demand service
- Maintaining order, control, and organization of van, van inventory, daily jobs, schedule, and day to day equipment, tools, and email communications.
What we are looking for
- Experience in customer service/administrative capacities
- Minimum of 2 years of service experience or appliance serve and repair
- Strong command of and effective communication and escalation resolution
- Ability to make decisions that are in the best interest of the brand and the consumer experience
- Troubleshooting and communication skills with peers
The salary range for this position is $59,000 to $75,000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.
Service Technician Domestic
- Employer
- Miele AG
- Location
- Vaughan, Canada · On site
- Contract
- full time