Customer Windows/Customer Quality Management Staff

Bosch 路 Amata City Rayong Industrial Estate, Thailand 路 full-time 路 On site 路 January 05, 2026

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Posted January 05, 2026 路 Read from Bosch
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Job Description

Are you passionate about quality excellence and ready to be the voice of the customer in a fast-paced, high-precision manufacturing environment? Join our team and play a pivotal role in driving continuous improvement, product reliability, and customer satisfaction!

馃捈 What You鈥檒l Do:

Qualifications

馃摎 What We鈥檙e Looking For:

  • Bachelor鈥檚 Degree in Industrial Engineering or related fields
  • English proficiency: Good speaking, listening, and reading skills
  • 5+ years of experience in automotive quality or process engineering.
  • Strong knowledge and experience in Management and Quality Management Systems (QMS) are required.
  • Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
  • Solid understanding of Quality Management Systems (ISO/TS16949 - IATF16949 & ISO14000).
  • Trained in QMS core tools: APQP, FMEA, Control Plans, MSA, SPC, PPAP, and CSR requirements.
  • Experience with product audits, dock audits, and operation of measuring instruments.

Customer & Process Quality Control

  • Act as the key customer contact for all quality-related concerns.
  • Prepare and submit quality documents (PPAP, APQP, PSW, PCR/ECR, etc.).
  • Coordinate 8D investigations and follow-ups, collaborating with internal teams and other Bosch plants.
  • Handle customer complaints, IQIS input, and QMM ECR/concession activities.
  • Lead and support internal/external audits and manage customer touchpoint requirements.
  • Analyze and report on inspection and trial events, including co-checks and sample submissions.
  • Deliver timely inspection reports and maintain monthly customer reporting.

Problem Solving & Quality Assurance

  • Investigate 0-km claims, internal failures, and defective parts.
  • Lead containment actions, including 3rd-party sorting coordination.
  • Provide external cost reporting and manage Safe Launch activities.
  • Support Cpk/Cmk evaluations for new model introductions.

General Support

  • Work closely with cross-functional teams and respond swiftly to issues.
  • Assist with tasks assigned by supervisors and contribute to continuous improvement initiatives.

Additional Information

馃挕 Why Join Us?

  • Be part of a globally recognized organization.
  • Work with cutting-edge technologies in a collaborative environment.
  • Opportunities for continuous training and career development.
  • Contribute to meaningful, high-impact automotive projects.
Employer
Bosch
Location
Amata City Rayong Industrial Estate, Thailand 路 On site
Contract
full-time