Associate Sales Manager - B2B Sales - Bilingual

Concentrix · Mex Mexico City Downtown Insurgentes, Mexico · full time · On site · August 21, 2026

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Posted August 21, 2026 · Read from Concentrix
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Job Title:

Associate Sales Manager - B2B Sales - Bilingual

Job Description

The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,

adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

You will:

  • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
  • Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
  • Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
  • Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
  • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
  • Be a point of escalation for our clients and respond promptly to any issues
  • Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
  • Work with client contact on reporting and forecasting
  • Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
  • Work with client contact on reporting and forecasting
  • Coordinate team incentives and Sales Performance Incentive Funds

Location:

MEX Mexico City Downtown Insurgentes

Language Requirements:

English (Required), Mexican Spanish (Required)

Time Type:

Full time

You have:

  • 3 to 5 years of proven work experience in a leadership sales role (must)
  • 3+ years of Sales B2B experience (must)
  • 1+ years of BPO experience (desirable)
  • English Proficiency B2+ (must) // French is a plus in your application
  • Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)
  • A passion for customer experience and driving team results
  • Experience in operations (BPO) and strategy building
  • Excellent Coaching history
  • A record of developing and retaining great employees
  • Experience maximizing revenue through best practices
  • Experience working with Salesforce.com or similar CRM
  • Experience finding solutions as a manager
  • Change Management skills
Employer
Concentrix
Location
Mex Mexico City Downtown Insurgentes, Mexico · On site
Contract
full time