Specialist, Sales Support
Concentrix · Malaysia · full time · On site · April 20, 2026
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Job Title:
Specialist, Sales Support
Job Description
The Sales Support Executive plays a critical role in enabling sales teams to operate efficiently by providing high-quality account research, profiling, and data validation. This role focuses on ensuring accurate, enriched, and actionable customer data to support pipeline development, lead generation, and sales conversion.
- Conduct in-depth research on target accounts across industries (e.g., company background, size, revenue, structure, decision-makers).
- Build and maintain detailed account profiles to support sales outreach. Segment and categorize accounts based on defined criteria (industry, size, potential value, etc.).
- Identify key stakeholders, buying signals, and potential opportunities within assigned accounts.
- Validate and update data in CRM systems.
- Ensure accuracy of contact details (emails, phone numbers, job titles).
- Perform regular data cleansing to remove duplicates and outdated records. Maintain high data quality standards to improve sales efficiency and reporting accuracy.
- Assist in converting data for system upload involves transforming raw information into structured format.
- Maintain and manage CRM/database systems with up-to-date and structured information.
- Ensure proper tagging and documentation in CRM.
- Generate reports on data quality, account coverage, and profiling progress.
- Recommend improvements to data processes, tools, and research methodologies.
- Support automation initiatives to improve efficiency in data handling.
- Manage pre-qualification of leads / partner campaign when assigned. This includes calling leads, gather interest and fix a meeting for Inside Sales Account Managers to follow up.
- Perform any other duties and responsibilities as assigned by the manager from time to time.
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
Language Requirements:
Time Type:
Full time2026-05-30
- Employer
- Concentrix
- Location
- Malaysia · On site
- Contract
- full time