Fitbit Customer Support Specialist Danish and English– Relocation Bulgaria

Jobs Europe AB · Denmark · full-time, permanent · On site · 8 days ago

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Posted October 06, 2026 · Read from Arbetsförmedlingen
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Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

If you are excited about health and technology, join our Fitbit Team!

As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:

Help our users with any issues they might have via tickets or calls

Provide solutions to everyday device use questions on a case by case customer-oriented approach

Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team

Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

What we expect from you:

Fluency in Danish language for daily communication with customers

Good command of English (B1 or similar) for training and internal communication

Basic understanding of iOS and Android OS use/features

Demonstrating empathy

Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player

Result-oriented with personal performance

Friendly and outgoing personality

Looking for a long-term employment

We offer:

Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs

Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home

Plane Ticket from your location to Sofia

Taxi transportation directly from the airport to your accommodation

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!

Does it sound like the perfect job for you?

Employer
Jobs Europe AB
Location
Denmark · On site
Contract
full-time, permanent