Data Center HVAC Area Manager

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About the Role

Carrier has an opening for an experienced Commercial HVAC Area Manager to support our national Data Center team. This role is responsible for leading service operations and enabling profitable growth across a portfolio of mission-critical data center customers throughout the United States and Canada. Working closely with the National Data Center organization, the Area Manager will help expand market share through new business development, consistent operational execution, and exceptional customer experience. Products and services include repair service, maintenance agreements, modernization projects, and lifecycle solutions. The ideal candidate brings strong business acumen, a detailed understanding of data centers, technical sales and service operations, and experience coordinating complex work across multiple markets.

Key Responsibilities

• Champion a culture of safety, quality, accountability, and continuous improvement across all supported marketsLead and coordinate service operations for national data center customers, ensuring consistent execution of sales commitments, maintenance agreements, repair work, and modernization projectsPartner with the data center strategic account leaders, to execute growth plans aligned with revenue and EBIT objectivesServe as the operational point of coordination for national data center accounts, establishing clear ownership, escalation paths, and service standardsEnsure reliable delivery in mission-critical environments by maintaining strong planning, scheduling, technical readiness, and risk-management practicesDrive technician productivity, work-order completion, digital asset connectivity, contract performance, and customer retentionBuild and maintain site-level customer relationships through professional credibility, responsiveness, and strong knowledge of HVAC systems and data center operating requirementsStandardize operating practices, performance expectations, and customer communication across the national Data Center team while accounting for local market requirementsCollaborate with engineering, controls, project management, supply chain, sales, and field teams to align solutions with customer needs and commitmentsForecast, monitor, and communicate financial and operational performance against plan, including revenue, margin, backlog, productivity, and execution risksEnsure customer satisfaction through on-time performance, service continuity, effective issue resolution, and delivery against contractual commitmentsSupport pipeline conversion by validating delivery capacity, scope, cost, and execution plansEnsure Daily Management Board meetings are conducted and participate as a required leaderMonitor core Daily Management Board KPIs, assign corrective actions when performance is below target, and drive timely closure of action itemsPartner with the team to review KPI performance, address underperforming items, and communicate recovery plans through the action-card processEnsure scheduling and optimization guidelines, technical standards, safety requirements, and best practices are consistentlyIdentify and participate in relevant data center industry organizations, customer forums, trade shows, and events to strengthen market presence and promote company capabilitiesSupport workforce and capacity planning, including technician onboarding, readiness, specialized training, succession needs, and deployment for critical customer requirements

Required Qualifications

• High School Diploma/GED8 years of HVAC operations leadership experience in lieu of the education requirement5+ years of experience in service operations, sales, project execution, or business leadershipAbility to travel based on customer, team, and business needs

Preferred Qualifications

• Bachelor’s degreeExperience leading teams, programs, or customer operations across multiple geographic markets8+ years of HVAC service operations leadership experienceExperience supporting data centers, critical facilities, or other mission-critical environmentsExperience managing national or multi-site customers and coordinating execution across regional teamsWorking knowledge of chilled-water systems, air-side systems, controls, redundancy strategies, preventive maintenance, and critical-environment change controlsStrong proficiency with Microsoft Office Suite, Salesforce, SAP, and service-management or performance-reporting toolsCustomer-centric mindset with the ability to build trusted relationships at executive, operational, and site levelsProactive, organized, and able to balance multiple priorities, customer escalations, and geographically dispersed workExcellent oral and written communication skills, including the ability to translate technical and operational issues into clear business actionsUnderstanding of financial and accounting principles, including revenue, margin, forecasting, backlog, and cost controlStrong service operations background with demonstrated success improving safety, productivity, quality, and customer retentionDeep knowledge of the HVAC, building controls, and/or building technologies industryAbility to influence and deliver results within a large, matrixed organization without relying solely on direct authorityDemonstrated ability to establish standard operating practices and scalable processes across multiple markets

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 9 October 2026

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.