Global Network - Supply Chain and Engineering - Manufacturing & Operations - Service Strategy & Servitization

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Key Responsibilities

• Support Service Strategy and Servitization engagements.
• Design outcome-based and subscription service models.
• Contribute to service operating model transformations.
• Develop service portfolio and go-to-market strategies.
• Analyze service performance and identify improvement opportunities.
• Facilitate client workshops and strategic assessments.
• Support business cases and transformation roadmaps.

Qualifications:

• Advanced English.
• University Degree
• 2–5 years (Analyst) or 5–9 years (Consultant) of industry and/or consulting experience, including exposure to aftermarket service strategy, servitization, aftersales operations, or service transformation.
• 10–15 years (Manager) or 15–20 years (Senior Manager) of industry and/or consulting experience, including exposure to aftermarket service strategy, servitization, aftersales operations, or service transformation.

Preferred Experience

• Experience in:Aftersales Service StrategyServitizationService TransformationOperating ModelsDigital TransformationService PricingRevenue Growth Programs
• Exposure to:SAPSalesforceServiceMaxIFSIBM MaximoSiemens TeamcenterPTC WindchillOracleD365

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Join Our Global Consulting Network and Expand Your Horizons!

Are you passionate about strategy, business transformation, and service innovation? Join our Smart Aftersales Service team and help leading organizations transform their service businesses through servitization, operating model redesign, and digital enablement.

You'll work with global clients to unlock recurring revenue streams, improve profitability, and build scalable service organizations.

Ideal Background

Industrial Equipment, High-Tech, Automotive, Aerospace & Defense, Utilities, Telecommunications, Energy, Life Sciences, or Manufacturing.