Referral Representative-HOPD OB-GYN
WakeMed · Raleigh, United States · full time · On site · 2 days ago
Why a CV for this job?
- They see what they asked for, first. Your experience that matches the ad leads, in the ad's own words, so someone skimming finds it in seconds.
- It gets past the software. Many larger employers use software that ranks CVs by how closely they match the ad, often before anyone reads them.
- In the language of the ad. An ad written in Spanish gets a CV in Spanish, even when yours is in Portuguese.
- Your facts, nothing invented. Your own experience, reordered and reworded. What the ad wants and your CV does not show is listed for you to add, only if it is true. You check it before you send it.
Overview
At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.
We are hiring a Referral Representative to support patient access by coordinating referrals, authorizations, and scheduling activities. This role serves as a key liaison between patients, providers, departments, and insurance companies, helping ensure a smooth and efficient experience throughout the care process. As part of a multifunctional team, the Referral Representative helps maintain timely access to care and accurate patient information.
What you'll do
- Schedule appointments, tests, procedures, and surgeries in a timely manner.
- Obtain and verify required referrals and authorizations according to practice and system procedures.
- Ensure patient registration and demographic information is complete and accurate.
- Communicate and coordinate with patients, healthcare providers, departments, and insurance companies.
- Support efficient patient access and workflow processes across the practice.
Who you are
- Experience in a healthcare, medical office, patient access, scheduling, or administrative support environment is preferred.
- Strong attention to detail and ability to maintain accurate records.
- Comfortable communicating with patients, providers, insurance representatives, and internal teams.
- Able to manage multiple priorities and meet deadlines in a fast-paced environment.
- Committed to providing excellent customer service and supporting positive patient experiences.
If you have the skills and experience to support efficient patient access and high-quality service, we encourage you to apply and join our team at WakeMed.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Administrative Required
- Employer
- WakeMed
- Location
- Raleigh, United States · On site
- Contract
- full time