Wholesale Accounts Specialist

The Wholesale Specialist supports the growth and performance of Levi’s® Philippines' Traditional Wholesale business by managing and developing relationships with independent retailers and stand-alone accounts. This role is responsible for driving sales growth, monitoring account health, supporting collections, ensuring effective inventory management, and delivering excellent customer service across assigned accounts.

Working closely with the Wholesale Assistant Manager, the incumbent contributes to achieving sales targets, expanding market coverage, and strengthening customer partnerships while ensuring operational efficiency and compliance with company policies.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.
• At least 3 years of experience in sales, account management, wholesale, retail, or FMCG environments.
• Experience managing traditional trade or independent retail accounts is an advantage.
• Strong understanding of sales operations, customer relationship management, and inventory management.
• Working knowledge of collection and accounts receivable processes is preferred.
• Proficient in Microsoft Excel, PowerPoint, and reporting tools.
• Strong analytical, communication, negotiation, and relationship management skills.
• Willing to travel for customer and store visits as required.

FULL TIME/PART TIME

Full time

LOCATION

Philippines, Makati City - Office

Account Management & Business Growth

• Develop and maintain strong working relationships with assigned wholesale customers.
• Conduct regular store visits to assess sales performance, inventory levels, merchandising standards, and business opportunities.
• Identify and secure new business opportunities to expand wholesale distribution within assigned territories.
• Support the onboarding and activation of new accounts.
• Prepare customer presentations, product recommendations, and business proposals aligned with account requirements.

Sales Management

• Assist in achieving monthly, quarterly, and annual sales objectives for the wholesale channel.
• Manage order generation, replenishment planning, and purchase order follow-through.
• Track and analyze account sales performance to identify opportunities and risks.
• Coordinate with customers regarding product availability, delivery timelines, and order fulfillment.
• Prepare sales forecasts, business reviews, and performance reports for management.

Accounts Receivable & Collections

• Monitor customer receivables to ensure timely payment and healthy account aging.
• Follow up on outstanding balances and payment commitments.
• Coordinate with Finance and Credit teams to address collection and credit-related concerns.
• Support initiatives to minimize overdue accounts and reduce credit exposure.
• Ensure adherence to company credit and collection guidelines.

Merchandising & Inventory Management

• Monitor inventory levels to maintain optimal stock availability and minimize excess inventory.
• Ensure proper product assortment, visual merchandising, and brand presentation at retail.
• Recommend replenishment plans based on sales trends and stock movement.
• Support seasonal launches, promotions, and marketing activities across assigned accounts.

Operational Coordination

• Collaborate with Supply Chain, Customer Service, Finance, and Merchandising teams to support day-to-day business operations.
• Resolve customer concerns related to orders, deliveries, pricing, and product availability.
• Assist in the execution of wholesale programs, campaigns, and initiatives.
• Maintain accurate customer records, contracts, and account documentation.

Reporting & Business Analysis

• Maintain accurate records of sales, inventory, collections, and account performance.
• Analyze sales results, customer productivity, and market trends.
• Provide recommendations to improve account performance and profitability.
• Prepare regular reports covering sales achievements, account status, and collection performance.